Xendit - Solutions Engineer
Requirements
• 3+ years of experience in a client-facing or solutioning technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant, Implementation Engineer, etc). • Proficiency in spoken and written Mandarin is required to conduct technical pitches and support pre-sales cycles with enterprise clients and stakeholders based in Mandarin-speaking markets (e.g., China, Taiwan) • Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily. • Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred. • Experience working with regional/global enterprise clients is essential. • Core Competencies • Core Competencies • Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value. • Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders. • Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions. • Travel Flexibility: Willingness to travel for client meetings and internal alignment. • Attributes We Value • Attributes We Value • Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems. • Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements. • Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.
Responsibilities
• 1. Technical Pre-Sales Solution Design • Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances). • Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements. • Architect solutions that address complex cross-border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes. • Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences. • 2. RFP / RFI Support & Technical Documentation • Lead the technical response for RFPs and RFIs from regional/global enterprise clients • Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition • Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle • 3. Proof of Concept (POC) & Integration Advisory • Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities • Guide clients through sandbox testing and integration planning, reducing time-to-go-live • Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities • 4. Voice of the Customer to Product • Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams • Stay ahead of competitor solutions and market trends regionally/globally - SEA payments corridor, providing insights to inform product roadmap decisions • Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team • 5. Cross-Functional Collaboration • Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities • Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction • Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns • Do whatever it takes to make Xendit succeed!
Benefits
• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth • Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, and lending licenses as your arsenal • Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain. • Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership
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