Twilio - Social Media Specialist
Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • Has experience managing brand social. • Expresses complex thoughts or ideas in 100 characters or less. • Thinks outside of the box and presents ideas clearly. • Is organized and loves to take projects and run with them. • Uses data to tell a story and has proven success on social. • Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial. • Enjoys building community. • Likes to have fun. • Desired: • Experience with live video, graphic design. • Location • This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• Create compelling, on-brand content showcasing our customers, capabilities, and culture. • Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok. • Help execute our editorial calendar and campaigns. • Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content. • Engage and build our community of technical developers, consumers, and business decision makers daily. • Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives. • Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it. • Create interesting, engaging content for our top executives. • Perform analysis and use data to prove our program is growing and our bets are paying off. • Constantly experiment and test new tactics to reach new audiences. • Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. • The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $31.77/hour - $39.71/hour. • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $33.66/hour - $42.07/hour. • Based in the San Francisco Bay area, California: $37.34/hour - $46.68/hour. • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • Application deadline information • Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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