Agoda - Technical Account Manager
Requirements
• Strong proficiency in Python for scripting, automation, and data analysis • Strong SQL skills and experience working with large datasets • Solid understanding of APIs, authentication methods, and system-to-system integrations • Experience working with platform partners, integrations, or Channel Manager–like ecosystems • Ability to work independently, manage ambiguity, and make informed trade-offs • Experience building lightweight internal tools or web applications (e.g. Django, Flask, FastAPI) • Experience with BI or reporting tools • Familiarity with hotel distribution concepts such as ARI, rate plans, and inventory • Experience automating workflows using schedulers, cron jobs, or background tasks • Ways of Working • Ways of Working • Strong sense of ownership and accountability • Hands-on, execution-focused, and comfortable building solutions directly • Data-driven and outcome-oriented • Clear and direct communicator who can work effectively across teams • Why This Role Exists As Agoda’s Partner ecosystem continues to scale, integration complexity increases. This role exists to ensure partners are not only connected, but operating efficiently and delivering high-quality supply at scale, through the use of automation, tooling, and rapid experimentation.
Responsibilities
• Own the technical and operational health of assigned partner integrations, developing a deep understanding of their systems, capabilities, limitations, and data models to drive scalable solutions across Agoda’s platform • Use Python scripting, SQL, and data analysis to monitor integration quality, identify recurring issues, quantify business impact, and continuously improve outcomes through data-driven insights • Design and implement automation, internal tooling, and lightweight proof-of-concept applications (e.g. scripts, dashboards, simple web apps) to reduce manual work, improve visibility, and validate ideas prior to formal product investment • Collaborate closely with Product and Engineering teams by providing clear problem definitions, technical context, and validated assumptions for partner–related initiatives • Support Supply and Commercial use cases enabled through partners, including B2B rates and other distribution-specific configurations, ensuring solutions are scalable and operationally sound • Take end-to-end ownership of initiatives from problem identification through execution, communicating clearly with internal stakeholders and external partners on progress, risks, trade-offs, and recommendations
Benefits
• Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT