speak - APAC People Ops Generalist - Korea
Requirements
• 4~6 years of experience in people operations, HR, or related field • You break down ambiguous problems, build a plan, and see it through. You manage projects, not just tasks • You're a strong communicator with high EQ. You navigate sensitive conversations, align multiple stakeholders, and adapt your style to the audience • You prioritize well and make trade-offs confidently, especially when resources are limited and everything feels urgent • People trust you with sensitive information and know you'll follow through • You're curious about AI and automation, and you pick up new tools quickly • You can operate without clear direction in a fast-moving environment • You're comfortable communicating in English for day-to-day collaboration and basic business writing, as you'll work closely with our global team • You're based in Seoul and available for hybrid in-office work • You care about getting the details right, but you don't lose sight of what actually matters • You're energized by building things that don't exist yet • You stay calm when things get busy and bring clarity to ambiguous situations • You enjoy working across cultures and contexts, and you adapt your approach rather than defaulting to one-size-fits-all • You notice when something is broken and fix it without being asked • You have experience working across multiple legal entities or countries • You've built or significantly improved an HR process or SOP from scratch • You've worked at a startup or high-growth company before
Responsibilities
• Employee lifecycle operations and management • Run the full FTE lifecycle across KR, JP, and TW: onboarding, contracts, probation, offboarding, HRIS, and more - maintaining accurate employee data across the three entities with by conducting audits and resolving gaps • Track multi-market compliance across the region: flag regulatory changes with a recommended action, and keep the handbook up-to-date • Be the go-to resource for employees across the region on lifecycle and People Ops questions • Partner closely with the Global People Ops team to keep global processes aligned while reflecting local nuance across APAC markets
Benefits
• Administer local & market-specific benefits and perks (e.g., health checkups, insurance enrollment, local perks) • Help run People programs operationally: engagement surveys, performance review cycles, and other recurring processes • Process improvement and documentation • Map existing workflows across the three markets, identify where they break or slow down, and propose improvements together with the team • Help build and maintain the APAC People Ops SOP and playbook library. The team sets direction together; you build, document, and keep them current • Help design and implement workflow improvements using AI and automation (contract generation, onboarding triggers, data entry, intake systems) to reduce manual load and increase team capacity • Collect feedback from employees and partner teams to make sure improvements focus on areas that drive the most impact • Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. • Do your life's work with people you’ll love working with: • Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, Tokyo, and Taipei, and you’ll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. • Global in nature: • Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We’re helping millions of people achieve their goals and improve their lives. • Impact people's lives in a major way: • Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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