Coinbase - Transaction Monitoring Compliance QA Analyst IV
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Requirements
• ACAMS certification or equivalent AML certification • Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. • Experience in project management or analytics or quality assurance. • Advanced degree in business, finance or legal • Advanced understanding of Google apps, JIRA and Salesforce Service Cloud • PID: P71458#LI-Remote • Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). • Pay Transparency Notice: • Annual base salary range (excluding equity and bonus): • £55,620—£61,800 GBP • Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. • Commitment to Equal Opportunity
Responsibilities
• Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines. • Proactively seek opportunities to tackle challenging and impactful assignments • Assist on 2LoD reviews and provide timely responses to findings • Lead calibrations & office hours supporting other QA analysts • Conduct root cause analysis on thematic issues • Identify procedural gaps or inconsistencies and provide proposed solutions • Conduct training of new QA and QC joiners along with validating their practice cases • Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows. • Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards • Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution • Support agents in addressing their queries on complex procedural requirements • Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. • What we look for in you: • 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator • Working knowledge of BSA/AML laws, regulations, and rules for financial services/products • ACAMS or equivalent AML qualification • Experience in assisting, developing, and producing metrics and reporting • Strong written/verbal communication, critical thinking, and problem-solving skills • Highly-motivated, analytical, organized, innovative, and adaptive • Multi-tasking ability, team-oriented, and a self-starter • Proven ability to work collaboratively with global partners in other functional units • Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary • Ability to work with limited direction from management when situations occur • Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
Benefits
• Private Medical Insurance • Dental insurance • Vision/ Eye Care Vouchers • Life Assurance Benefit • Disability/Income Protection • Workplace Pension Scheme • Travel Medical Policy - Global Traveler • Employee Stock Purchase Plan (ESPP) • Wellness Stipend • Mobile/Internet Reimbursement • Learning and Development Allowance • Employee Assistance Program • Fertility Benefits • Generous Time off/Leave Policy
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