Roku - Senior Partner Engagement Manager
Requirements
• 7+ years of experience in partner or account management, or technical program management, with a track record of leading highly visible partner- or customer-facing projects to business outcomes, and of driving schedules, roadmaps and deliverables with partners. • Experience working directly with product or engineering teams, with demonstrable contributions and a clear view of the business outcomes your work drove. • Working technical knowledge of OTT video delivery: streaming file formats, DRM and digital ad insertion, plus an understanding of platforms, APIs and QA or certification processes. You do not need to debug apps, but you need to be credible with partner engineers. • Ability to discuss the streaming business with confidence, including partners, monetization and competitors. • Influence and leadership: a track record of bringing partners and internal teams along, including when they disagree, and of explaining complex problems simply to non-technical stakeholders. • AI-first by default: curiosity and sound judgment in using AI, agents or automation to move faster, improve quality and scale your impact. You can frame problems, guide AI-assisted work, check the output and learn quickly. • Bachelor’s degree in Engineering, Business or a related discipline. • Based in, or able to work from, our London office, with availability to travel up to 40% of the time. • Hands-on experience with JIRA, the Atlassian Suite and Looker. • Understanding of the development and manufacturing lifecycles of consumer products and of software development, including developing feature guides, gathering requirements and building business cases for new features. • Experience working with third-party developers or a developer community. • Knowledge of the UK and European streaming market and its key players. • Professional working proficiency in German, French, Spanish or Italian. • What's Roku's approach to hybrid working? • Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.
Responsibilities
• Own partner relationships: Build trust and strategic relationships within the assigned partner’s account organizations. Act as the primary point of contact for partner’s business and product stakeholders to help partner’s manage technical risks, launch, distribute and evolve their product (partner direct-to-customer app) roadmap on the Roku platform. • Manage partner’s app lifecycle: Run each partner’s product launch plans and timeline from onboarding through certification, launch and post-launch operations. Roku’s certification team runs the review, and the Partner Engineer signs-off technical readiness; you keep the timeline, risks and communication on track. • Stakeholder Management: Work cross-functionally across partner’s and Roku’s business, product and engineering organizations to help partner deliver the best content viewing experience globally on the Roku platform, while improving Roku platform integrity and monetization objectives. • Shape the partner agreement: Work with Business Development and Legal so that technical and operational requirements are reflected in partner agreements. • Lead tentpole event response: Serve as the on-call escalation point for Tier 1 partner tentpole events in the region (which can mean occasional work outside normal hours), triaging incidents by severity and impact, coordinating the cross-functional response (bringing in Partner Engineering for technical diagnosis) and communicating with the partner. • Go-To-Market, Partner Feedback & Competitive Benchmarking: Drive go-to-market (GTM) activities to drive adoption of partner facing features delivered by the Roku platform, collect partner feedback, benchmark Roku vs competitive platform performance to help establish Roku as the preferred platform of choice for partners to distribute and monetize their content globally.
Benefits
• Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. • Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [email protected]. • What should I know about Roku's culture? • Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. • We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. • To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. • Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. • Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information. • Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly. • Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience. • Santa Monica, California • Senior Product Manager, Brand Outcomes, Video and Native Advertising • San Jose, California • Boston, Massachusetts • Software Engineer, Agentic AI • Oxford Road, Manchester, England • Senior Product Manager, Creative and Generative AI • Senior Machine Learning Engineer • Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka • Sr. Commerce Platform Manager • blocks--linked-image#click keydown.enter->blocks--linked-image#click"> • Working at Roku • Candidate Details • These cookies are critical for the ongoing operation of the site. Without these cookies, your use of the site could be disrupted or compromised. • These cookies allow you to manage your experience on the site. For instance, allowing the site to remember your cookie consent preferences for future visits. • Please choose the location(s)
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