3Cloud - Copilot Admin and Support - Managed Services

• Bachelor’s degree in Computer Science or related field • Experience in a 24x7 managed services hosted service company, or Network Operations Center environment • Experience with ITIL processes and associated ITSM systems and service portals for Incident and Change Management • 1-3 years of experience supporting M365 environments in a Managed Service Provider (MSP) environment • Experience with M365 Copilot • Experience with M365 Prompt Engineering • Experience with M365 Administration • Hands-on administration of Microsoft Intune, Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Defender, and Microsoft 365 enterprise environments across multiple clients or tenants. • Microsoft Intune, Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Defender, • Hands-on experience with Microsoft Intune, Endpoint Configuration Manager (MECM), Microsoft Entra ID (Azure AD), Exchange Online, Exchange Online Protection (EOP), Microsoft Defender, Microsoft Teams, SharePoint Online, OneDrive for Business, and Power Apps, including MDM, MAM, Conditional Access, MFA, and Privileged Identity Management (PIM). • Microsoft Intune • Endpoint Configuration Manager (MECM) • Microsoft Entra ID (Azure AD) • Exchange Online • Exchange Online Protection (EOP) • Microsoft Defender • OneDrive for Business • Power Apps • Conditional Access • Privileged Identity Management (PIM) • Experience with Azure native services (e.g. Policy, Cost Management, Active Directory, Lighthouse, Monitor/Log Analytics, Microsoft Defender for Cloud) • Understanding of system admin concepts • Understanding of network concepts and principles and experience in managing and troubleshooting network devices and connectivity • Operational knowledge of scripting languages such as PowerShell and Kusto-Query Language (KQL) • Experience with Azure-based deployments and migrations or other cloud platforms is a plus • Possessing Microsoft Certifications highly preferred • Strong verbal and written communication skills • A passion for problem solving and learning new technologies • Client relationship skills and experience managing vendors • Ability to work in a fast paced, rapidly changing environment • Strong desire for personal development and learning • Strong analytical, troubleshooting, documentation, communication, and problem-solving skills with excellent attention to detail. • Full-time employment • 📌 Remote in Philippines • Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. • At this time, we cannot sponsor applicants for work visas.