granola - People Operations Lead

• You have 6-10 years of experience in people ops, CIPD qualification a plus • You’ve worked in a fast-growing startup or scaleup environment and understand how companies change as they grow • You have built or scaled people processes before - hiring systems, onboarding, performance cycles or people programs • You are an operator first. You are comfortable doing the admin, writing the contract, setting up the tool, and sending the comms - not just designing the strategy • You know how to use automation and tooling to make processes run without constant manual effort - and you name the tools, not just the concept • You have managed the full people ops stack: onboarding, performance, compensation, benefits, compliance, employee relations • You have experience operating across multiple geographies - UK and US experience is a strong plus • You have worked closely with founders and senior leadership and know how to get decisions made, not just discussed • You understand what great startup cultures look like and how to help them scale without becoming corporate • AS A PERSON, YOU… • Are a builder, not a maintainer. You are energised by zero to one work and figuring out the playbook as you go • Take full ownership. If something isn’t working, you fix it - you don’t wait to be asked • Have strong judgment about when to add process and when to stay out of the way • Are pragmatic about data - you track the right things, use them to improve, and don’t measure for the sake of measuring • Are warm and direct. You can have hard conversations with care and clarity • Are excited about AI-native products and curious about how AI tools can make your work faster and better • Genuinely believe Granola is building something special - and want to be part of it • If this sounds like you, we would love to meet you.