elevenlabs - Account Executive - Enterprise - Insurance
Requirements
• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms • Insurance experience (carriers, MGAs, brokers, insurtech) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily • Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles • Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close • Experience selling to both technical buyers (product and engineering) and business buyers (claims, customer service, distribution, digital), and to compliance and risk gatekeepers, translating complex technology into business value • Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs • Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, AI governance, and data protection reviews, and able to work autonomously as a cross-functional partner • Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences • High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals • Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly • Passion for voice and conversational AI and how it can unlock transformative value for customers • This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the Insurance industry • Balance a diverse pipeline of large national carriers that require a white-glove experience with regional and mid-sized insurers that require speed to close • Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows, such as claims intake, policy servicing and renewals, billing and payment support, agent and broker support, and contact center coaching • Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in insurance AI governance and regulation • Develop and execute account strategies across the whole buying group (Claims Operations, Customer Service and Contact Center, Distribution, Digital and Technology, and Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business • Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through security, architecture, and AI governance review, and set them up to scale in production • Partner closely with Legal teams to drive strategic, fast-moving negotiations • Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Insurance positioning, messaging, and references
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
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