Convene Hospitality Group - Senior Account Manager
Responsibilities
• Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives. • Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio. • Drive new revenue growth by capitalising on opportunities in the experiential events market. • Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions. • Maintain an engaging sales presence, both in person and virtually. • Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation. • Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships. • Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building. • Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives. • Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts. • Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners. • Respond rapidly to client inquiries and maintain up-to-date account details for key accounts. • Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met. • Stay informed of competitive landscape and maintain relationships with industry counterparts. • Attend trade shows, networking sessions, and events to prospect for new business. • Exceed budgeted financial goals for both quarterly and annual targets. • Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals. • Own and manage a portfolio of accounts based on location, volume, and spend. • Target and secure new business to increase market share across the global portfolio of brands and products. • Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention. • What We Look For: • What We Look For: • 5+ years of experience in a commercial role within the UK meetings and events industry • Proven track record in selling to London’s corporate and agency markets • Knowledge of experiential events across business and consumer markets • Exceptional networking abilities and relationship-building sales skills • Capable of working independently while thriving in a team-oriented environment • Strong written and verbal communication skills • We’re Here For You - At Convene, you’ll receive: • We’re Here For You - • Health and Wellness • Private medical insurance • Subsidised eye care • Subsidised fitness membership • Employee Assistance Program: well-being support and personal advice programme • Time Off and Work-Life Balance • 25 days annual leave plus bank holidays, and company sick pay • Financial Support and Benefits • Interest-free loan for rail season tickets & further education • Subsidised bicycle purchase through Cycle to Work scheme • Professional Development and Recognition • Continuous professional and personal development support • Employee recognition and reward programs to mark achievements and milestones • Opportunities to volunteer, donate, and participate in community give-back initiatives • The opportunity to have a significant impact on your team and the business in the work that you do
Benefits
• Interest-free loan for rail season tickets & further education • Subsidised bicycle purchase through Cycle to Work scheme • Professional Development and Recognition • Continuous professional and personal development support • Employee recognition and reward programs to mark achievements and milestones • Opportunities to volunteer, donate, and participate in community give-back initiatives
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