Airwallex - Associate, External RFI Transaction Monitoring, GC

• Essentials • At least 5 years of relevant experience in financial crime operations, AML investigations, transaction monitoring, sanctions compliance, law enforcement response or correspondent banking within a bank, payments institution or fintech. • Direct experience handling correspondent or partner bank RFIs and law enforcement or regulatory enquiries. • Experience leading or coordinating an operational team, workflow or case management function, including workload allocation, SLA management and quality assurance. • Strong understanding of cross-border payments, correspondent banking, payment networks, SWIFT messages and virtual account flows. • Strong knowledge of AML/CTF, sanctions, fraud and financial crime risk concepts, including common typologies in international payments. • Experience conducting or overseeing account activity reviews, transaction analysis, KYC reviews, open-source research and risk-based recommendations. • Sound judgement when handling sensitive information, data protection considerations, urgent escalations and competing stakeholder expectations. • Proven ability to manage high case volumes and strict deadlines while maintaining accuracy, consistency and audit-ready documentation. • Excellent written and verbal communication skills in English. • Strong stakeholder management skills, with the confidence to engage professionally with external financial institutions, law enforcement agencies and internal senior stakeholders. • Highly organised, analytical and detail-oriented, with the ability to build clear customer and transaction narratives from fragmented information. • Comfortable working with multiple systems, datasets and changing priorities in a fast-paced environment. • Preferred • Proficiency in Mandarin. • Experience working with Financial Crime Compliance, FIU, Transaction Monitoring, KYC, Financial Partners, Legal, Sanctions Compliance, Commercial and regional Operations teams. • Experience supporting AML/CTF, sanctions, data protection or financial crime projects, regulatory change implementation or control enhancement initiatives. • Experience maintaining RFI playbooks, templates, guidance notes, escalation frameworks or knowledge repositories. • Experience developing dashboards or management reporting covering volume, ageing, SLA, quality, root causes and risk themes. • You'll thrive here if • You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones. • You're comfortable making decisions with incomplete information and moving quickly anyway. • You connect dots across functions and hold the big picture without losing grip on the details. • You over-communicate by design. You'd rather flag something early than let it become a surprise. • You value in-person collaboration and are happy being in the office five days a week.