Wealthsimple Technologies - Staff Product Manager, Connectivity Platform

Remote - Canada3w ago

Remote Staff NA Banking Fintech Product Manager Customer Support Manager

Requirements

• You’re a strong product thinker who can operate across platform infrastructure, external ecosystems and client experience. You likely have: • Experience owning a platform, API, developer product or integrations platform, with a track record on metric-attached outcomes like conversion, success rate or reliability — not only feature delivery. • Enough technical depth to work closely with engineers on APIs, authentication, data models, routing and platform architecture. • Experience delivering through external vendors or partners whose roadmaps you don’t control, including making thoughtful build versus buy decisions and holding vendors accountable for product outcomes. • Comfort treating reliability as product work — error taxonomies, failure recovery, observability, and the operational load a product creates. • Experience weighing growth against fraud, risk and compliance, and holding both sides of that tradeoff. • The ability to turn a collection of technical capabilities into a clear product strategy and compelling long term vision, and to make the case for investing in it. • Strong analytical instincts and comfort using data to understand reliability, conversion, coverage and product performance, including building the measurement where it doesn’t exist yet. • Excellent cross functional leadership across Engineering, Design, Security, Legal, Compliance, Operations and external partners. • A bias toward simplifying complicated systems rather than layering more complexity on top of them. • Experience with open banking, Canada’s consumer-driven banking framework, or building to a data sharing standard • A background in financial data aggregation, whether at an aggregator, a bank, or a fintech consuming one • Experience shipping a public API or developer platform as a commercial product, including partner onboarding and support • WHAT GREAT LOOKS LIKE • You won’t just operate Bank Linking and ship API endpoints. • You’ll create a coherent connectivity strategy for Wealthsimple: making it easier for clients to bring their financial life to Wealthsimple, easier to move their financial data where they want it to go, easier for any team at Wealthsimple to build on that data, and increasingly less dependent on the slow pace of connectivity innovation from incumbent financial institutions. • You’ll also have made the case for what this platform should become — the metrics, the roadmap and the investment argument that get it there.

Benefits

• 🌸 Top-tier health benefits and life insurance • 📈 Long-term group savings with employer match, through Wealthsimple for Business • 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* • ✈️ 90 days away: work outside Canada for up to 90 days per year* • 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS • 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. • Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. • Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. • Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. • Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. • AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.