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decagon - Strategic Account Director

London2d ago

In Office Director EMEA Account Executive Team Leadership Reporting Enterprise Sales Close

Requirements

• 7+ years of experience in strategic or enterprise sales • Proven track record of growing revenue and expanding business with large, complex accounts • Excellent communication, presentation, and negotiation skills • Strong business acumen and ability to speak the language of the C-suite • Consultative selling approach with a focus on value-based solutions • Ability to manage multiple stakeholders and cross-functional initiatives • Bachelor's degree or equivalent work experience • Bonus points if you have previous experience selling AI or customer support/experience software

Responsibilities

• Develop a strategy to break into and close key strategic logos for Decagon • Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) • Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion • Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions • Forecast and accurately report on pipeline and revenue • Develop and execute account plans to execute strategic deals • Provide feedback and insights to product and leadership teams to influence the company's roadmap • Maintain expert-level knowledge of the company's products, services, and industry trends • Expect moderate travel

Benefits

• We proudly offer the following benefits for our full-time employees: • Medical, Dental, and Vision benefits for you and your family • Life Insurance and Disability Benefits • Retirement Plan (e.g., 401K, pension) • Parental Leave • Fertility and family building benefits through Carrot • Monthly stipend to support your wellness, lifestyle, and work-life balance • Daily lunches and snacks in the office to keep you at your best • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) • These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.