magical - Senior Solutions Consultant, Payer Operations & Provider RCM

• Partner with AEs during the sales cycle to lead discovery, shape workflow scope, support ROI calculations, and build credibility with prospects. • Become a trusted advisor to operational stakeholders, especially across provider revenue cycle, prior authorization, claims, denials, utilization management, and adjacent back-office workflows. • Go deep on current-state workflows, edge cases, escalations, handoffs, and exception handling so we can scope opportunities accurately and sell with confidence. • Help customers and prospects understand how agentic automation can work in production in their environment, balancing vision with operational realism. • Support deployment teams post-sale with workflow design, implementation planning, validation, and customer conversations. • Work alongside Deployment Strategists and Deployment Engineers to ensure requirements are gathered thoughtfully and that workflow nuances are surfaced early. • Reduce avoidable back-and-forth by bringing domain context into customer conversations and helping the team ask sharper, more informed questions. • Support agent verification by manually reviewing outputs, identifying gaps, and helping determine whether automations are behaving correctly in real-world scenarios. • Partner with GTM and Deployment to create a tighter feedback loop between what is sold and what is deployed. • Codify the playbook: help build repeatable approaches for discovery, scoping, workflow validation, ROI framing, and verification so we get faster and sharper over time. • You’ll work side-by-side with our AE team, Deployment Strategists, and Deployment Engineers, typically supporting multiple customer opportunities and implementations at once.