Litify - Solution Architect, AI
Requirements
• 4+ years of Salesforce implementation experience, with advanced mastery of Salesforce Flows and modern automation tooling. • You’re a trusted advisor to clients — not just a technical resource. You’re equally at home walking a C-suite executive through a complex AI architecture and translating that same concept for a non-technical end user. • Proven capability to own a technical workstream end-to-end — from requirements to delivery — with minimal oversight. • Experience in a professional services, consulting, or client-facing implementation role. • Experience designing and deploying AI agents, or automated workflow solutions in a client-facing role. • Hands-on experience with LLM-based tools, prompt engineering, and agent orchestration frameworks. • Strong understanding of the Salesforce data model, security architecture, object relationships, and platform capabilities. • Experience with Litify or other legal operations platforms. • Familiarity with law firm workflows: intake, matter management, billing, and document generation. • Salesforce Certifications: AI Specialist, Administrator, Platform App Builder, or Consultant. • This job is fully remote, with the exception of employees living in New York City and New Jersey. Our NYC/NJ employees adhere to our hybrid schedule, which involves working in our Manhattan office 6 days a month. • The estimated base salary for this role is $120,000. You may also be offered a bonus and benefits. • Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. • Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.
Responsibilities
• Demo Litify AI capabilities to clients and prospects, tailoring demonstrations to their specific legal workflows and use cases. • Lead discovery sessions to solicit and document client requirements, translating them into detailed solution designs. • Build and deploy custom AI agent workflows on Litify AI’s Salesforce-based framework, owning configuration from design through go-live. • Serve as the primary technical advisor to clients on Litify AI capabilities, best practices, and product roadmap. • Work closely with your Project Manager to scope, plan, and deliver AI implementations on time and within budget. • Partner across Sales, Engineering, and Customer Success to align on client needs, surface feedback, and drive successful outcomes across the full client journey. • Define success metrics for each deployment and drive adoption to ensure clients realize measurable value. • Document solution designs, configuration decisions, and implementation guides for client and internal use. • Collaborate with Litify’s product and engineering teams to surface client feedback and influence the AI roadmap.
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