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Jobs(38,923)/Solutions Architect Role(792)/mach9 (1) - Solutions Consultant
mach9

mach9 - Solutions Consultant

Remote2mo ago
RemoteStaffWWSolutions ArchitectAdvisorProspectingCustomer TrainingCustomer OnboardingDocumentation

Requirements

• 10+ years of surveying or geospatial experience, with strong preference for candidates with LiDAR data collection and feature extraction expertise. • Track record of driving technology adoption at an engineering or surveying firm. • Proficiency with commonly used CAD and GIS platforms (e.g., Bentley Microstation, Bentley ORD, Autodesk Civil 3D, Autodesk Revit, Esri ArcGIS) and how they are used in production workflows. • Familiarity with major surveying hardware, software, and key industry trends. • Strong understanding of survey data formats, workflows, and how they connect across the broader AEC and infrastructure industry. • Strong written and verbal communication skills, including experience presenting technical solutions to diverse audiences. • Consultative mindset with a track record of solving complex customer problems. • Comfortable working in a fast-paced startup environment.

Responsibilities

• Provide geospatial and survey expertise on sales calls alongside Account Executives. • Run and tailor technical product demonstrations for prospects across different verticals and use cases. • Own the technical evaluation process: help customers get their project data into Mach9, walk production teams through the workflow, and validate fit for their projects. • Own customer onboarding and training through remote and onsite sessions to help teams integrate Mach9 into their production workflows. • Serve as a trusted technical resource for customers across experience levels, from geospatial novices to experts. • Act as the long-term technical advisor for customers, supporting evolving use cases and scaling across geographic regions, business units, and programs. • Represent Mach9 at trade shows, conferences, webinars, and industry groups by presenting on real project applications. • Expand Mach9's reach by introducing the product to surveying, geospatial, and engineering firms in your network. • Partner with Marketing on surveying industry content and positioning, including website copy, sales materials, product messaging, and business case development. • Support Engineering, Product, and Design as the internal geospatial expert: evaluate features and workflows, weigh in on architecture decisions, advise on asset feature types and deliverable representation, and collaborate with Product on roadmap prioritization. • Train internal team members on surveying and geospatial workflows, technologies, standards, and use cases. • Build and maintain onboarding frameworks, training content and technical documentation for Mach9 products.

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