proterahealth - Director of Enrollment and Engagement

• 5+ years of experience in operations, enrollment, engagement, call center leadership, customer success, or related fields • Experience managing operational or patient/customer-facing teams • Experience with Salesforce or similar CRM/workflow platforms • Strong operational, organizational, and problem-solving skills • Excellent communication and leadership abilities • Data-driven mindset with experience managing KPIs and operational metrics • Healthcare or digital health experience preferred, but not required • Startup experience or builder mentality strongly preferred • Highly accountable with strong follow-through • Organized, responsive, and adaptable • Comfortable balancing strategy with hands-on execution • Passionate about operational excellence and patient experience • Excited to help build and scale a mission-driven healthcare company