lupapets - Product Manager
Requirements
• Solid background as a PM at a SaaS company, ideally one that was building 0–1 products in a fast-moving, resource-constrained environment • Experience shipping AI-powered features, you understand what LLMs can and can’t do, and you know how to design around their limitations • A track record of owning a roadmap and making difficult trade-offs under real constraints, not just managing a backlog • Strong technical fluency, you don’t need to write the code, but you can engage meaningfully in architectural conversations • Experience in health-tech, vertical SaaS, or a regulated industry (nice to have) • Background at a FAANG company or high-growth VC-backed startup (nice to have) • As a person, you: • Get energised by building from scratch, blank-page problems don’t intimidate you, they motivate you • Are relentlessly driven by outcomes, not output, shipping a feature means nothing if it doesn’t move the metric • Move fast and make decisions with incomplete information, then course-correct quickly when you’re wrong • Have a genuine passion for product. you think about it outside of work, and it shows in how you talk about it • Are excited to work in-person from our Paddington, London HQ • Value working with people who are kind, ambitious, and pragmatic • What does success look like in 6 months? • You’ve shipped something meaningful that customers are using and talking about • You own your domain with confidence, Engineering, Design, and Go-to-Market trust your judgement and come to you first • You’re already influencing the roadmap beyond your immediate area and shaping how the team thinks about AI-native product development
Responsibilities
• Own product areas end-to-end, from zero-to-one discovery through to shipping, measuring, and iterating in production • Define and drive the roadmap for your domain, making hard prioritisation calls that balance customer pain, AI capability, and commercial impact • Work at the intersection of AI and B2B SaaS. defining how LLM-powered features get embedded into clinical and operational workflows that vets actually use • Run tight discovery loops with customers; getting into practices, watching how vets work, and translating messy real-world problems into sharp product decisions • Collaborate daily with Engineering and Design to ship fast, without sacrificing quality or coherence • Align with Sales, Marketing, and Customer Success to ensure what you build lands well and drives measurable outcomes • Define success metrics for every initiative and hold yourself accountable to them • Contribute to how the product team operates, our processes are still forming and you’ll help shape them
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