campfire - Implementation Manager- EMEA
Requirements
• Background in accounting or finance • Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle). • Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations) • Experience leading software implementations or complex system rollouts • Comfort working with financial data, system configuration, and data migration • Strong problem-solving skills with the ability to identify risks early • Clear communication with finance stakeholders and technical teams, with a strong client-first mindset • Ability to manage multiple implementations in a fast-paced environment
Responsibilities
• Own end-to-end customer implementations from kickoff through go-live • Lead implementation projects with a focus on aligning the platform to each customer’s accounting workflows and financial reporting needs • Configure the platform based on customer chart of accounts, reporting structures, and operational requirements • Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data • Lead testing and validation of financial workflows, reporting outputs, and system configuration • Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams • Serve as the primary customer contact throughout implementation, providing clear communication and guidance • Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges • Ensure a smooth transition to Customer Success and Support after go-live • What Success Looks Like • Customers successfully go live with financial workflows and reporting fully operational • Financial data and reporting outputs reconcile accurately after migration • Customers are confident using the platform to manage core accounting processes at launch • Implementations stay on schedule with minimal rework post go-live • Clear documentation and smooth handoff to the post-implementation team
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