Feedzai Careers - Job description
Requirements
• Conduct workshops and interviews with client stakeholders to document business requirements, fraud scenarios, and investigative workflows. • Translate regulatory and compliance requirements (e.g., BSA/AML, PSD2 SCA) into system specifications. • Solution Design & Configuration • Work hand-in-hand with the Solutions Architect to define a cohesive solution that solves the core client challenges aligned with product capabilities. • Align with product to assess how complex client requirements can be met with our current product offering. • Own data mapping & event flow definitionDrive data definition, mapping and validation. • Implementation & Testing • Develop detailed functional specifications for system configuration. • Coordinate user acceptance testing (UAT), develop test scripts, and validate that the solution meets business needs. • Stakeholder Communication & Training • Prepare and deliver training sessions, user guides, and process documentation for client operations & technical teams. • Act as liaison for change requests, enhancements, and production support escalations. • Continuous Improvement • Work collaboratively with Product to support improvements, requirements and documentation updates • Work collaboratively with other internal teams to make the customer's journey feel seamless. • Lead post-implementation reviews to capture lessons learned and share best practices across account teams. • MSc or similar in Finance, Information Systems, Risk Management, or related fields. • 5+ years of experience in fraud risk, business analysis, or operations within financial services or fintech. • Strong understanding of fraud detection methodologies, risk analysis, alert management platforms, and investigative workflows. • Proficiency with data querying tools (e.g., SQL) and analysis in Excel or BI tools (e.g., Power BI, Tableau). • Excellent problem-solving skills and ability to translate complex requirements into clear specifications. • Outstanding verbal and written communication, with experience facilitating workshops and delivering client presentations. • Experience writing detailed business requirements and functional specifications. • Ability to thrive in a fast-paced environment and learn quickly. • Ability to travel 25% of the time. • #LI-Remote #LI-BX1 • Your First 30-Days at Feedzai: • You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! • Life at Feedzai Instagram • Feedzai Culture
Responsibilities
• Re-architect and scale existing big data processing components powering DSF. • Analyse workload patterns (Spark jobs, notebook activity, DS API usage) and drive performance, reliability, and cost improvements. • Ensure stability of Spark jobs running on EMR or Kubernetes clusters. • Operate and evolve Hadoop ecosystem components (HDFS, YARN) and Spark runtimes. • Maintain and improve ingestion pipelines between Runtime and DSF (Firehose, Glue → S3). • Improve the developer and power-user experience across JupyterLabs and the DS API. • Collaborate with product engineers, data scientists, and platform teams on DSF roadmap execution. • Own services throughout their lifecycle following DevOps practices (“you build it, you run it”) and participate in an on-call rotation for our mission-critical platform, taking end-to-end ownership to ensure 24/7 reliability, with dedicated compensation. • Ability to work autonomously on complex technical challenges • Preferred/Valued Qualifications and Skills: • Experience running Spark on EMR or Kubernetes. • Experience with Kubernetes, AWS S3, AWS Glue, Nessie, Trino, Spark, Kafka, Iceberg and Airflow • Experience building data pipelines or automation for data-heavy workflows • Contributions to OSS, especially in the Big Data ecosystem • Experience developing or maintaining DS/ML engineering platforms. • The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us! • #LI-Remote #LI-MG3 • Your First 30-Days at Feedzai: • You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! • Life at Feedzai Instagram • Feedzai Culture
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