Benepass - Manager, Proposals & Content Operations
Requirements
• 6-8+ years in proposal management within a B2B / enterprise sales environment • Proven ownership of end-to-end RFP processes, including cross-functional coordination and deadline management • Strong writing and editing skills, with the ability to clearly articulate value in enterprise proposals • Experience building or managing a content library, with a focus on reusability and consistency • Experience using AI tools to improve writing quality, speed, and workflow efficiency • Systems-oriented mindset, with the ability to create structure in ambiguous, high-growth environments
Responsibilities
• Proposal & RFP Ownership • Own the end-to-end proposal and RFP process from intake through submission and follow-up • Drive cross-functional coordination across Sales, Strategic Alliances, Solutions Consulting, Product, Product Marketing and other stakeholders to ensure timely, high-quality responses • Establish clear timelines, roles, and SLAs to bring structure and predictability to the process • Content Strategy & Library Management • Build and maintain a centralized content library, ensuring responses are accurate, up-to-date, and aligned to Benepass’s positioning • Partner closely with Product Marketing to refine messaging based on RFP trends, buyer feedback, and competitive insights • Continuously improve core materials including standard responses, executive summaries, and proposal templates • Quality, Writing & Customization • Draft, edit, and QA proposal responses with a focus on clarity, differentiation, and alignment to client needs • Tailor responses for enterprise and strategic accounts, balancing customization with scalability • Ensure consistency in tone, voice, and messaging across all submissions • Systems, Tooling & AI Enablement • Leverage AI tools to accelerate drafting, improve response quality, and enforce consistency in tone and messaging • Identify opportunities to automate and streamline the proposal workflow, reducing manual effort and increasing throughput • Evaluate, implement, and manage proposal tools and systems that support scale • Continuously test and refine workflows to improve efficiency without compromising quality • Cross-Functional Collaboration • Partner closely with subject matter experts across departments to gather inputs and align on strategy for key opportunities • Act as a central point of coordination across teams involved in proposal development • Provide feedback to internal stakeholders based on RFP insights to improve positioning, messaging, and go-to-market strategy • Performance Tracking & Continuous Improvement • Track proposal activity, turnaround times, and outcomes to identify areas for improvement • Analyze trends in RFPs, including common questions, objections, and competitive dynamics • Use insights to improve win rates, refine content, and inform broader GTM strategy • Lead process and content optimization initiatives during lower-volume periods
Benefits
• Base salary of $140,000 to $160,000 + equity. • Range(s) is subject to change. Benepass takes a number of factors into account when determining individual starting pay, including market comparables, interview performance, peer compensation, and years of experience. • 95% coverage of medical, dental, and vision • Fantastic benefits (of course 😃), including: • $250 WFH setup (one time) • $500/year Learning & Development Benefit • $150/month cell phone + internet • $100/month Wellness • $100/month Co-working and Commuter Benefit • At Benepass, we are working towards reimaging how companies take care of their people. We are committed to creating an inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our revolutionary products. Benepass is proud to be an equal-opportunity employer.
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