shortstory - Styling Team Manager (Remote)
Requirements
• Have led large remote teams of greater than 20 direct reports through ambitious transformations • Can switch effortlessly between strategic planning and tactical execution • Thrive in fast-paced environments where "good enough" never is • Have a strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup • You work well independently and collaboratively in a fast paced environment
Responsibilities
• Deliver a Delightful Client Experience - Train, coach, and inspire your stylists to provide best-in-class styling experience for our clients. • Manage, lead, and inspire your team of Advisors, Senior Stylists, and Stylists to ensure they are meeting/exceeding goals for individual performance, team success, and team morale • Drive Real Impact - Own Key Metrics and take actions to meet and exceed our daily, weekly and monthly performance metrics • Solve Complex Puzzles - From optimizing team performance to designing training programs that actually work, you'll tackle challenges that push your creativity and analytical skills to new heights. • Operations - You will own your team’s operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals. • Work Directly with Founding Team - Provide feedback on team performance, share learnings, insights, and ideas for improvements. • Hiring - Assess new stylist candidates, conduct interviews, and scale your team. • Training - Train, coach, and design programs for an engaging onboarding experience. • Team Building - build community within the Styling team and integrate Stylists into the broader company. • Collaborate Cross Functionally - with CX, Operations, Merchandising, Product Development, Marketing, and Engineering
Benefits
• Best-in-class team that is deeply mission-aligned • Have a huge impact on a small team with lots of runway for growth • Base salary and opportunity to earn performance-based bonuses • Excellent benefits and versatile health, dental, and vision coverage plans • 401k with company match • Paid parental leave • Employee discount on merchandise
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