magiceden - VIP Manager - iGaming

• VIP Acquisition & Growth • Source and acquire new high-value players through outbound outreach, referrals, partnerships, and events • Build and manage your own pipeline of VIP prospects across key markets • Develop tailored acquisition strategies for different player segments (e.g. whales, rising VIPs, crypto-native users) • Represent Magic Eden at industry events, tournaments, and private gatherings to build a strong VIP network • VIP Relationship Management • Own and grow a portfolio of high-value players, driving retention, engagement, and net gaming revenue • Deliver highly personalized, high-touch experiences from tailored incentives to real-world hospitality • Build long-term trust-based relationships with top players and act as their primary point of contact • Lifecycle & Retention • Identify and convert emerging VIPs using segmentation, behavioral data, and targeted campaigns • Proactively manage churn risk by monitoring player activity, spend patterns, and sentiment • Reactivate dormant VIPs through personalized outreach and incentives • Continuously refine acquisition and retention strategies based on data and player feedback