lightspeedhq - Strategic Account Executive
Requirements
• 4+ years' experience in direct outbound sales, with a proven track record of managing the full sales cycle and consistently exceeding targets. • Experience selling IT solutions, software, e-commerce platforms, cloud applications, SaaS, POS systems, or technology solutions within retail, hospitality, or related industries. • Demonstrated expertise in leading high-value negotiations and closing strategic deals. • Strong critical thinking skills, with the ability to assess complex situations and develop effective, results-oriented solutions. • Excellent verbal, written, and presentation skills, with the confidence to engage and influence senior stakeholders. • A relationship-driven approach, with strong emotional intelligence and active listening skills that build trust with decision-makers. • Experience using Salesforce or similar CRM platforms to manage pipelines, track opportunities, and maintain accurate forecasting. • The ability to thrive in a fast-paced, evolving environment, demonstrating resilience, persistence, and a strong results-oriented mindset. • To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Responsibilities
• Proactively identify high-potential hospitality prospects and demonstrate how Lightspeed optimises operations and enhances the guest experience. • Develop and execute sales strategies to win key hospitality accounts using Lightspeed's POS, online ordering, and inventory management solutions. • Maintain a consistent pipeline of qualified opportunities while promoting the future-ready Lightspeed K series platform for restaurants, bars, and hotels. • Deliver compelling product demonstrations that showcase how Lightspeed streamlines operations and improves guest experiences. • Manage complex sales opportunities from initial outreach through negotiation and close, highlighting the value of Lightspeed's integrated payments and operational efficiencies. • Consistently exceed quarterly and annual sales targets, driving adoption of Lightspeed's hospitality technology. • Build trusted relationships with owners, managers, and senior decision-makers by aligning Lightspeed's solutions with their unique business needs. • Gain a deep understanding of customers' goals and challenges, leveraging Lightspeed's analytics and reporting capabilities to support successful onboarding and long-term customer success. • AND A LITTLE BIT MORE... • Support additional sales and marketing initiatives designed to improve the customer experience while growing Lightspeed's Monthly Recurring Revenue (MRR). • Maintain accurate records of sales activities and prospect interactions within the CRM system.
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