luminovo - Solutions Engineer | NYC (d/f/m)

New York City, New York, United States - Hybrid$82k - $127k1mo ago

Remote NA Logistics Manufacturing Solutions Engineer Team Lead Prospecting Customer Training Customer Success Close Customer Onboarding

Requirements

• You know the electronics manufacturing world • You have a technical foundation; a degree in a science or engineering field is a plus • You're early in your career, hungry, and ready to hustle in a role you can grow with • You ramp fast across modules and industry areas — breadth and quick learning matter more than deep specialization in any one area • You can hold your own in a technical conversation with an industry expert, and explain complex things simply • You're a US person (citizen or permanent resident), authorized to work in the US • Remote — ideally based in the Northeast, where we have our US hub in New York. (We're also growing our presence in Austin, TX, with global HQ in Munich.) • We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs. • 🤓 Whom you'll be working with • Sam Mason https://www.linkedin.com/in/sam-mason-15742499/ — your hiring manager and Solutions team lead • Rachel https://www.linkedin.com/in/rachel-g-53a573180/ — your closest day-to-day collaborator on the customer-facing motion • The wider Solutions team: Mark Allen https://www.linkedin.com/in/mark-allen-b8484637/, Ines https://www.linkedin.com/in/inesbocchini/, and Marton https://www.linkedin.com/in/martonteker/?skipRedirect=true • Our Account Executives, whom you'll join on pre-sales calls • Customer Success, who take the handoff after a successful onboarding • Product & Engineering, to turn what you learn in the field into the roadmap

Responsibilities

• Luminovo builds software that powers the electronics supply chain, and we're scaling our North American team. We're looking for a Solutions Engineer to be the technical backbone of our go-to-market momentum. • You'll work at two critical moments in the customer journey. In pre-sales, you join calls with our Account Executives to run technical demos and build credibility with electronics-industry experts. In onboarding, you own a new customer's first weeks: configuration, training, and getting them to value fast. • Join AE-led sales calls to demo the platform's technical capabilities, then hand back to the AE for the close • Run technical deep dives and build tailored ROI cases for OEM and EMS prospects, so AEs can focus on the commercial close • Own customer onboarding for the first 4 to 8 weeks: tenant configuration, training, and time-to-value • Build deep expertise in the Luminovo platform and the electronics-manufacturing landscape • Spot implementation risks early and keep projects on track and on budget • Turn what you learn in the field into prioritized, revenue-anchored feedback for our Product team

Benefits

• North America | Tier 1On-Target Earnings (OTE) $82K – $96K • Offers Equity • Offers Commission • OTI/OTE split = 10% • North America | Tier 2$108K – $126.6K • Offers Equity • Offers Commission • OTI/OTE split = 12.5% • We want to offer compensation that aligns with industry standards. • To maintain a transparent and fair approach to compensation, the salary ranges for all positions are determined based on market benchmarks and a comprehensive leveling framework. • Please, note that the salary ranges for this job might differ in other countries/states within our time zones for remote work! • 🧠 We greatly value psychological safety and honest feedback. We always expect you to speak up and share your ideas about what we can improve within the company, and take these views to heart. • 💬 We do routine 1:1s with your supervisor, retrospectives, and insight hours to make sure we are constantly getting better at what we do, all while fostering employee mental health and wellbeing. • 💡 Professional development is something strongly encouraged by Luminovo, so there are no fixed budgets when it comes to things that will further your professional growth (education, trainings etc.). Make a case for it, and we usually say yes! • 🤸 We offer a flexible working environment (fully-remote, hybrid, and on-site in Munich), and appreciate everyone managing their working hours to achieve their ideal work-life integration. • 👶 When it comes to our take on parent support, Luminovo happily contributes to the childcare costs of Luminerds. • 💸 We're excited to revolutionize the electronics industry – and we want you to be too. That's why all full-time Luminerds receive attractive virtual stock option packages. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Here, you can add a personal message to your application. • You can tell us about your biggest learnings from last year, tell us how you want to grow professionally, or simply recommend your favorite book. Anything goes! • If you're planning to relocate, add your preferred location here. • In North America, we have office locations in Austin (Customer Success Hub) and New York City (Sales Hub). • Answer yes, if you intend to join us in our Austin office for 2+ days per week. • Austin • office • 2+ days per week • Answer no, if you prefer a fully-remote position. • Considering any notice periods and vacation plans, what is the earliest possible start date for you to become a Luminerd? • We ask this question to ensure that your expectations are compatible with the salary range we can offer for this position (please note the compensation information in the job description). • Please add your expected salary in the field below. For roles with variable compensation, make sure to refer to the on-target earnings (OTE) here. • Please add your expected salary in the field below. • We'll go through our detailed salary structure together during your first interview. • Luminovo Customer • Luminovo Employee • In previous roles, you were responsible for: • In previous roles, how many customers have you managed in your portfolio? • 51-100 accounts • In previous roles, how large was your portfolio in terms of annual recurring revenue (ARR)? • €250k - €500k ARR • Do you agree to allow Luminovo to contact you about job opportunities for up to 1 year?