plentific - Contractor Development Manager
Requirements
• Experience in business development, account management, acquisition or a similar role where you've found and won new customers, partners or suppliers. • You're comfortable owning a pipeline from first contact to a live contractor, and tracking and reporting on progress at each stage. • Excellent communication skills. You can explain a platform, pricing and service levels clearly to tradespeople and small business owners. • Proactive, resilient and self-motivated, comfortable reaching out to people you haven't met, and organised enough to follow up consistently. • Confident using a CRM and Google Workspace or similar tools, and quick to learn new systems. • Minimum 4 - 5 years of experience in business development and/or acquisition. • A track record of growing a customer, partner or supplier base. • Experience in social housing, property, repairs and maintenance, facilities management or construction.
Responsibilities
• Grow our contractor network • Find and reach out to contractors who match our ideal contractor profile. Introduce Plentific and our way of working, answer their questions, and explain what joining means for their business. • Sign contractors up to Plentific marketplaces wherever there is a need in supply, and guide them through onboarding on the platform. • Where a client needs a contractor for a specific project, find suitable businesses, explain the project requirements, discuss pricing and SLAs, and agree whether it's a good fit. • Build channels to reach new contractors alongside direct outreach, such as trade associations, local networks, events and referrals. • Verify contractors on the platform • Review each contractor's submitted information and check their certificates and other documents against our requirements. Contractors can only start taking on jobs once every verification is complete. • Chase missing or incorrect information so they get verified and onboarded quickly and reach their first job. • Flag anything that doesn't meet our standards, and share ideas for improving how we verify contractors. • Manage your contractor pipeline • Own your contractor pipeline end to end, from contractors approached through to sign-ups, verification and active contractors, keeping accurate records of every contractor and conversation in our CRM. • Track progress at each stage, understand where contractors drop off, and follow up with those who stall before they are live. • Target supply where it is needed • Use data to identify the regions and trades where we need more supply, and prioritise your outreach accordingly. • Keep our ideal contractor profile sharp by feeding back on which contractors sign up, stay and perform well. • Share what you hear from contractors about pricing, SLAs and ways of working, so we keep improving our offer.
Benefits
• You'll join a scale-up with ambitious growth plans and the backing to deliver them, in a role where your deals directly shape how the sector manages its homes. • Competitive base salary with uncapped OTE • 25 days annual holiday • Flexible working, including a work abroad scheme • Private healthcare for you and immediate family, with discounted gym membership, optical, dental and private GP • Enhanced parental leave • Pension scheme • Employee assistance programme • Company volunteering day and charity salary sacrifice scheme • Learning platform powered by Udemy • Referral bonus and charity donation if someone you introduce joins • Season ticket loan, Cycle to Work, electric vehicle and Techscheme programmes • Company-sponsored lunches, dinners and social events, plus a fully stocked kitchen
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