Binance - Operations Specialist - Web3 Wallet - KOL
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Requirements
• 3-5 years of experience in Web3 and finance industries • Great logical thinking ability, communication skills, self-driven and quick-learner • Have a sense of responsibility, self-motivation and a strong capability
Responsibilities
• Coordinate with internal and external stakeholders to achieve assigned KPIs • Own and manage the Referral program operations, including performance tracking, data analysis, and continuous optimization • Maintain long-term relationships with KOLs, traders, and community partners, including onboarding, communication, performance follow-up, and incentive alignment • Analysis of issues faced by users and propose solutions • Investigate business and user demands (trading behavior, referral performance, KOL feedback) and propose scalable solutions and implementation plans • Analyze user feedback, trading data, and rebate performance to identify issues, optimize incentive mechanisms, and improve user experience • Collaborate with cross-functional teams to support campaign execution, including trading competitions, referral promotions, and KOL-led initiatives • Responsible for other ad-hoc tasks
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