Copper.co - Client Operations Associate
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Requirements
• Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry. • Understanding of cryptocurrency technology, blockchain, and digital assets. • Exceptional communication and interpersonal skills, with the ability to build rapport with clients. • Problem-solving mindset and the ability to troubleshoot technical issues effectively. • Detail-oriented and organised, with excellent project management skills. • Self-motivated and capable of working independently as well as collaboratively within a team • Finra Series 99 Certified – Operations Professional Exam • Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. • In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. • Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
Benefits
• At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. • Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. • Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. • Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters. • If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward. • Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place. • The Interview Process at Copper • Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: • Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. • Initial Screening • Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. • Technical Interview • In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. • In-Person Interview • Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. • In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key Singapore benefits are highlighted below: • Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service. • Private Medical Insurance (Unisure) covering serious illness, daily, wellness, family and opti-denti. • Life Insurance (Unisure) • If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
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