Microsoft AI - Business Operations, Senior Program Manager
Requirements
• Bachelor's Degree in Business, Operations, Information Systems, Technology, or related field and 5+ years of program management, business operations, workplace operations, systems administration, or related experience. • 3+ years experience with Microsoft Teams, Slack administration, workflow automation, or enterprise collaboration platforms. • 3+ years experience designing workflows, AI agent based automations, or process improvements that drive measurable efficiency gains. • Strong analytical, organizational, and communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Experience with Autocad or similar CAD software • Experience working with data visualization, reporting, and operational dashboards. • Experience supporting rapidly growing technical or engineering organizations. • Demonstrated ability to influence across teams without direct authority. • Business Management IC5 - The typical base pay range for this role across United Kingdom is £ 70,300.00 - £ 133,900.00 per year. Certain roles may be eligible for benefits and other compensation. • Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html'>https:/… • Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:https://careers.microsoft.com/us/en/us-corporate-pay
Responsibilities
• Own collaboration and operational tooling • Support and administer collaboration platforms including Microsoft Teams, Slack, Linear, and other operational systems used by the organization. • Manage day-to-day operational requests, access management, workspace hygiene, channel governance, and process documentation. • Partner with engineering, IT, security, and business operations teams to address tooling issues and improve user experience. • Monitor platform health, identify process gaps, and drive continuous improvements across collaboration environments. • Drive automation and operational scale • Identify opportunities to reduce manual effort through automation, workflows, integrations, and process improvements. • Design and implement scalable solutions that improve operational efficiency across business and engineering teams. • Partner with stakeholders to document requirements and deliver automation that improves accuracy, visibility, and execution. • Establish sustainable operational processes that support the organization's continued growth.
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