electric - Technical Solutions Engineer, GTM
Requirements
• 5+ years of experience in Sales Engineering, Solutions Engineering, or IT Consulting – with direct ownership of technical pre-sales motions, ideally in a Managed Service Provider (MSP) environment. • Deep working knowledge of on-premise and cloud IT infrastructure, including SSO/SAML, MFA, endpoint security, Endpoint Detection & Response, and Backup & Recovery. • Proven ability to develop and deliver technical training and enablement programs that help sales teams hold credible, confident technical conversations. • Exceptional communication skills – equally effective presenting to a skeptical IT director and explaining a technical concept to a non-technical buyer. • Track record of partnering directly with Account Executives to improve technical win rates and move deals forward. • Experience supporting partner and co-sell motions, including working alongside PEO, payroll, or HR tech partners in joint customer engagements. • Comfortable creating structure in ambiguous situations, managing multiple priorities across cross-functional stakeholders, and taking a leadership role in both deals and enablement initiatives.
Responsibilities
• Pre-Sales & Technical Execution • Partner directly with Account Executives to lead technical discovery, solution design, and product demonstrations tailored to each prospect’s IT environment and business needs. • Own technical validation, proof of concept processes, and responses to security and compliance questionnaires. • Serve as the primary technical resource during customer-facing engagements – handling objections related to integrations, security posture, implementation, and scalability across complex IT topics including MFA, SSO/SAML, DNS, endpoint security, and cloud infrastructure. • Maintain and continuously sharpen competitive positioning and objection handling frameworks for common competitive scenarios involving Rippling, MSPs, internal IT teams, and other IT alternatives – ensuring the sales team can respond with confidence in any enterprise conversation. • Support partner-driven deals and co-selling motions with key partners (ADP, TriNet, etc.), serving as the technical resource in joint engagements and helping partners build confidence in Electric’s platform. • Partner with Customer Success and Product Support to ensure smooth technical handoffs post-sale, and collaborate with Product and Engineering to relay field feedback and influence roadmap priorities. • Internal Enablement & Technical Support • Develop and deliver training for internal teams on Electric’s platform, product features, and key integrations – ensuring sellers can hold credible technical conversations with prospects. • Serve as the primary technical escalation resource for the sales team on third-party technologies we resell and complex IT-related questions. • Own the ongoing refinement of demo environments and the technical sales narrative – ensuring our demos reflect the latest product capabilities, speak to key buyer personas, and evolve alongside our competitive landscape. • Build and maintain scalable pre-sales assets including demo environments, technical collateral, and competitive positioning materials. • Support partner level training programs to enable their success selling Electric’s solutions. • Strategy & Cross-Functional Alignment • Contribute directly to revenue growth by improving technical win rates, shortening sales cycles, and increasing deal size through strategic solution positioning. • Surface structured, actionable feedback from deals back to Product and Engineering – documenting recurring product gaps, integration requests, and technical objections that inform roadmap prioritization. • Document common deal scenarios, technical objection patterns, and win/loss insights, and share these learnings back with the broader sales team to continuously improve the sales motion. • Scope and maintain documentation, workflows, and templates that drive consistency across the revenue organization. • Track and report on enablement program outcomes to key business stakeholders. • Contribute to product strategy by surfacing insights on prospect needs and technical roadblocks.
Benefits
• Generous Parental Leave • Paid medical, family, and military leave • Short and Long Term Disability • Employee Assistance Programs • Life Insurance funded by Electric • Training and career growth • Awesome team building events! • We are headquartered in NYC, and have remote locations across 23 states. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones. • See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Utah, and Wisconsin. • Standard Working Hours: local timezone, 9:00AM - 6:00PM
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT