definelycareers - Operations Generalist - 18 months Fixed-Term Contract

London, England, United Kingdom£45k - £50k1mo ago

In Office EMEA Banking Software HR Generalist People Operations Manager Operations Intern Employee Relations Team Management Benefits Administration Documentation Supplier Management

Requirements

• Experience in a people ops, People/HR generalist, or ops role, ideally in a startup or scaling company • Exposure to recruitment coordination or end-to-end hiring processes • A genuine love of owning processes end-to-end and making things better • Strong organisational skills and sharp attention to detail • Discretion and good judgement when handling sensitive matters • A pragmatic, get-things-done attitude with clear communication at all levels • WHAT WE CAN OFFER YOU: • 🎉 Quarterly team socials + holiday parties • 🏢 3 days a week in the office: Tues, Weds, + Thurs • 🏖️ 25 days holiday + bank holidays • 🩺 Private healthcare (incl. dental & optical)

Responsibilities

• People & Office Operations • Own and continuously improve core people processes across the employee lifecycle, onboarding, changes, and offboarding • Manage our HR systems (Hibob), employee records, and people documentation • Support benefits administration and policy updates with external providers • Run day-to-day office coordination, supplier management, and support any office moves or changes as we scale • Help organise company events, team socials, and offsites • Coordinate and manage end-to-end recruitment processes, working closely with hiring managers • Own interview scheduling, candidate communications, and keeping our ATS up to date • Support the creation of job descriptions and posting across relevant channels • Help ensure a smooth and positive candidate experience throughout • Business & Legal Operations Support • Support employment-related documentation including contracts, variations, and compliance across jurisdictions • Coordinate with external advisers where needed • Provide operational support to Feargus MacDaied (co-founder) where People and Legal overlap • People Partnering • Act as a reliable first point of contact for employee questions and day-to-day people matters • Help embed good people practices and policies across the business

Benefits

• Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please note: we’ve introduced application limits across all roles to help us keep our process fair and focused for every candidate. • Please note: • Candidates may submit one application within any 90 day period across any of our open roles. • We really appreciate everyone’s interest in joining Definely and this approach allows us to give each application the time and attention it deserves. • Please provide your full name • Please attach your CV • or drag and drop here • Please give us your salary expectations in your local currency • We require a linked professional profile to verify applicant authenticity and prevent AI-generated or fake applications. This helps ensure fairness, transparency, and integrity in our hiring process. • If yes, please let us know what would be helpful. We are committed to running an inclusive and accessible hiring process. This information will be treated confidentially and will only be used to support your application. • I prefer not to answer • Another Gender Identity • Heterosexual / straight • Asian or Asian American • Black or African American • Hispanic or Latine • Indigenous or Native American • Native Hawaiian or Other Pacific Islander • Person with disability • Refugee or immigrant • None of the above • Definely may use Artificial Intelligence with this application. Learn more.