civitech - Sales Enablement and Logistics Manager
Requirements
• 6+ years of experience in a sales operations, sales management, or BDR/SDR leadership role • Proven experience coordinating logistics or travel for a team or organization • Strong proficiency with CRM platforms (Hubspot preferred) and sales engagement tools (LinkedIn Sales Navigator, Gong) • Experience working with finance tools (QuickBooks, Maxio) and/or in collections • Excellent organizational skills with a demonstrated ability to manage multiple priorities simultaneously • Strong written and verbal communication skills; comfortable interfacing with senior leadership • Ability to thrive in a fast-paced environment while maintaining attention to detail • Familiarity with travel management platforms (Ramp, or similar) • Background in high-growth sales environments • Enablement experience, with sample enablement tools on upskilling AEs and BDRs available • ## What Success Looks Like • The sales team travels confidently knowing that nothing falls through the cracks when in travel heavy times • The travel calendar is always accurate, conflict-free, and accessible to every stakeholder in real time • Pipeline data in the CRM is clean, current, and trusted by Sales Leadership for forecasting • Sales team members feel supported and enabled even when they're thousands of miles from their office • Unpaid invoices are resolved or set up on payment plans
Responsibilities
• On-Site Operations & Team Support • Serve as the primary point of contact for the sales team while they are in the field, ensuring continuity of operations, communication and escalation management • Triage inbound leads, inquiries, and internal requests on behalf of traveling reps, routing them to the appropriate person or handling directly as needed • Manage team's CRM hygiene, reviewing pipeline entries, flagging stale records, and ensuring data accuracy in Hubspot and other tech stack tools • Coordinate closely with Marketing, and Sales Leadership to relay field insights and maintain alignment across parties • Participate in daily or weekly stand-up calls with reps to keep communication tight and resolve blockers in real time • Identify overdue invoices in collaboration with Finance function and connect with clients to get invoices paid and resolved • Travel Calendar & Logistics Management • Own and maintain the master travel calendar for the entire sales organization, including BDRs, AEs, and Sales Leadership • Coordinate all sales travel, flights, hotels, ground transportation, and conference registrations, in coordination with Marketing team and in alignment with company travel policy and budget guidelines • Proactively identify scheduling conflicts, overlapping coverage gaps, or blackout periods and work with managers to resolve them • Build and distribute weekly travel summaries and itineraries to all relevant stakeholders in collaboration with Marketing team • Liaise with the Finance and Operations teams to ensure compliance with travel spend policies • Team Enablement & Culture • Maintain and update internal playbooks, talk tracks, and enablement materials • Foster a cohesive team culture across a distributed, travel-heavy workforce through consistent communication and recognition
Benefits
• Medical, Vision, & Dental Insurance • Employee Stock Options • Employer-paid Life Insurance • Optional Short/Long Term Disability Insurance • Flexible Time Off & Paid Company Holidays • Flexible Spending Account • Flexible Schedules. • Sponsorship: Civitech is unable to provide visa sponsorship at this time; all applicants must possess independent US work authorization. • Employment Eligibility: Civitech utilizes E-Verify to verify eligibility to work in the United States. This verification step occurs strictly after a formal offer has been extended and accepted, following the completion of Form I-9. Please find more information about our participation in this program here.
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