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Jobs(26,645)/Onboarding Specialist Role(108)/elevenlabs (66) - Adoption Strategist - North America
elevenlabs

elevenlabs - Adoption Strategist - North America

Remote - Americas1w ago
RemoteSeniorNAArtificial IntelligenceOnboarding SpecialistCommunity LeadTeam ManagementAccount ManagementCloseMid-MarketSegmentLearning & Development

Requirements

• 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role at an AI-native or highly technical company with a large, low-touch book • Experience with voice AI, TTS, conversational AI, or developer-facing products • A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more • You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work • Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy • Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward • Experience managing a high-volume book of business at scale, mid-market or commercial segment • Language Requirements - must be proficient in English. • GROWTH POTENTIAL • We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: • Growth Roles - Regional Adoption Lead • Other teams: Account Management, Digital CX or Deployment Strategist • This is a remote-first role. Candidates must be based in North America.

Responsibilities

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

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