CRM & Marketing Operations Specialist
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Requirements
- Which systems have you been directly responsible for administering?
- Please list the tools and your level of ownership.
- What hands-on Salesforce administration work have you done?
- (e.g. objects, fields, flows, automations, data cleanup)
- Describe a time a small system change caused downstream issues. How did you identify and fix it?
- What marketing or GTM automations have you built and maintained end-to-end?
- Please give one example
- How do you decide whether logic belongs in Salesforce or in external automation tools?
- (e.g. Zapier, Make)
- How do you document systems or automations so changes can be made safely?
- How have you used AI or GPT tools to support operational or admin work?
- How do you use (or want to use) AI tools to improve your own day-to-day workflows?
- What interests you in Sitemate specifically?
- Additional Questions
- What is your expected annual base remuneration (can be a range) in AUD?
- What is your minimum notice period?
- If you were to accept this new role at Sitemate in the next 1-2 months, do you have any planned or anticipated leave for greater than 2 days during your first 4 months? If yes, please provide more details regarding your planned or anticipated leave
- Any other comments/notes you want to add in support of your application?
- Do you agree to allow Sitemate to contact you about job opportunities for up to 2 years?
- Candidate Privacy and AI Use Policy
- Diversity Survey
- This optional survey helps us evaluate our diversity and inclusion efforts. Participation is voluntary and refusal to submit the survey will not affect your job application. The answers to these questions are not seen on an individualised basis and your submission will only be used to assess our diversity and inclusion efforts.
- What is your current age?
- I prefer not to answer
- What is your gender identity?
- Transgender (inclusive of agender, bigender, androgynous, gender fluid and gender non-conforming)
- Another Gender Identity
- How do you identify your sexual orientation? Please select all that apply.
- Heterosexual / straight
- Which ethnicity(ies) do you identify with? Please select all that apply.
- White or caucasian (those with origins, backgrounds or heritage/ancestry from across the European continent)
- Hispanic, Latino/a/x/e or Spanish origin
- Black, African, Caribbean (those with origins, backgrounds or heritage/ancestry from the west, east and south of the African continent)
- East Asian (inclusive of Chinese, Japanese, Korean, Mongolian, Tibetan, and Taiwanese)
- South East Asian (inclusive of Burmese, Cambodian, Filipino, Hmong, Indonesian, Laotian, Malaysian, Mien, Singaporean, Thai, and Vietnamese)
- South Asian (inclusive of Bangladeshi, Bhutanese, Indian, Nepali, Pakistani, and Sri Lankan)
- Aboriginal, Indigenous or First Nations (those who identify with distinct social and cultural groups with collective ancestral ties to the lands and natural resources where they live, occupy or from which they have been displaced)
- Pacific Islander (inclusive of Torres Strait Islander, Maori, and all original peoples of Polynesia, Micronesia, and Melanesia)
- Middle Eastern or North African (those with origins, backgrounds or heritage/ancestry from Central, West Asia and North Africa)
- Some other race, ethnicity or origin
- Prefer not to say
- Which of the following communities do you belong to? Please select all that apply.
- Person with disability
- Refugee or immigrant
- None of the above
- Recruiting Privacy Policy
- Submit Application
- Sitemate may use Artificial Intelligence with this application. Learn more.
Responsibilities
- Own the marketing systems, automation, and operational plumbing that powers the top of the funnel.
- Ensure small changes do not cascade into broken flows, messy data, or lost leverage across Salesforce, Unify, and Freckle platforms.
- Create scalable programmatic marketing execution through clean configuration, automation, and well-documented playbooks.
- Free up GTM Ops and the broader marketing team to move faster toward growth phases by streamlining processes.
Benefits
- A$60K – A$90K • Offers Equity
- Upload your resume here to autofill key application fields.
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- What was your most relevant previous employment role? e.g. the company name and your position
- What are you looking for in your next role?
- What are your biggest achievements or work that you are most proud of?
- Please list the tools and your level of ownership.
- (e.g. objects, fields, flows, automations, data cleanup)
- Please give one example
- (e.g. Zapier, Make)
- What interests you in Sitemate specifically?
- What is your minimum notice period?
- If you were to accept this new role at Sitemate in the next 1-2 months, do you have any planned or anticipated leave for greater than 2 days during your first 4 months? If yes, please provide more details regarding your planned or anticipated leave
- Any other comments/notes you want to add in support of your application?
- Candidate Privacy and AI Use Policy
- I prefer not to answer
- Transgender (inclusive of agender, bigender, androgynous, gender fluid and gender non-conforming)
- Another Gender Identity
- Heterosexual / straight
- White or caucasian (those with origins, backgrounds or heritage/ancestry from across the European continent)
- Hispanic, Latino/a/x/e or Spanish origin
- Black, African, Caribbean (those with origins, backgrounds or heritage/ancestry from the west, east and south of the African continent)
- East Asian (inclusive of Chinese, Japanese, Korean, Mongolian, Tibetan, and Taiwanese)
- South East Asian (inclusive of Burmese, Cambodian, Filipino, Hmong, Indonesian, Laotian, Malaysian, Mien, Singaporean, Thai, and Vietnamese)
- South Asian (inclusive of Bangladeshi, Bhutanese, Indian, Nepali, Pakistani, and Sri Lankan)
- Aboriginal, Indigenous or First Nations (those who identify with distinct social and cultural groups with collective ancestral ties to the lands and natural resources where they live, occupy or from which they have been displaced)
- Pacific Islander (inclusive of Torres Strait Islander, Maori, and all original peoples of Polynesia, Micronesia, and Melanesia)
- Middle Eastern or North African (those with origins, backgrounds or heritage/ancestry from Central, West Asia and North Africa)
- Some other race, ethnicity or origin
- Prefer not to say
- Person with disability
- Refugee or immigrant
- None of the above
- Recruiting Privacy Policy
- Sitemate may use Artificial Intelligence with this application. Learn more.