lemfi - Senior Reconciliation Speciliast
Requirements
• 5 or more years in high-volume transaction reconciliation - merchant, P2P and other fintech products - with hands-on experience investigating and resolving complex discrepancies. • Proven track record in a supervisory or team leadership role within a reconciliations or finance operations environment, including coaching and developing junior staff. • Deep understanding of payment and settlement transaction chains in a global or multi-currency regulatory environment. • Advanced Excel skills and practical experience with modern reconciliation tools, whether automated platforms or well-structured manual processes. • Strong stakeholder management and communication skills - able to present findings clearly to senior leadership and work closely with Engineering and Product teams. • Demonstrated ability to manage multiple priorities under pressure, meet tight month-end deadlines and maintain precision throughout. • Comfortable working a rotating weekend schedule (approximately one Saturday or Sunday per month, three to four hours) and covering bank holidays on a rota basis. • Experience with credit card reconciliation and a working knowledge of credit products. • Familiarity with general accounting principles and banking system architecture. • Advanced degree in Finance, Accounting or a related discipline.
Responsibilities
• Identify, investigate and resolve account discrepancies (double charges, incorrect amounts, booking failures, unsettled transactions) before they become customer or partner problems. • Lead the team's SLA performance on customer disputes and internal escalations, making sure nothing sits unresolved and every case is documented to audit standard. • Drive process improvements across reconciliation procedures, using AI-assisted tooling where it saves time, and implement best practices that reduce manual effort and error rates. • Manage internal and external audit cycles end to end - evidence, documentation, schedules - so the team is never caught unprepared. • Maintain and strengthen relationships with banking and payments partners, including periodic filings, reports and any partner obligations, coordinating with Finance, Engineering and Product teams to keep operations and new products aligned. • Present clear, insight-led reconciliation reports to the Finance leadership, turning raw transaction data into decisions - not just status updates.
Benefits
• Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this. • At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions. • You can connect with us on LinkedIn https://www.linkedin.com/company/lemfi/ and Instagram https://www.instagram.com/uselemfi/ and if you haven't already, download the app on the App Store https://apps.apple.com/gb/app/lemfi/id1533066809 or Google Play https://play.google.com/store/apps/details?hl=en&id=com.lemonadeFinance.android.
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