flosports - Seasonal Customer Support Representative, Trackwrestling

• Two or more years of experience on the Trackwrestling platform preferred. • Two or more years of customer service experience preferred. • Strong verbal and written communication skills, including the ability to clearly explain technical issues and resolution steps to a wide variety of customers. • Strong problem-solving skills and a willingness to take initiative. • Ability to demonstrate urgency, ownership, and follow-through. • Strong time management and organizational skills. • Comfort using computers and learning new technology. • A strong work ethic and pride in delivering high-quality support. • Candidates must be able to work flexible shifts during peak-volume periods, including: • November 18th - 24th • November 30th - December 13th • January 6th - 10th • Knowledge of, or passion for, wrestling. • A strong desire to help people. • Computer networking knowledge. • Interest in learning more about technology. • OUR COMMITMENT TO DIVERSITY: • FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. • We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.