• Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, implementation, or a closely related path.
• Demonstrated ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders.
• Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps.
• Comfort discussing APIs, integrations, automation, data flows, and change-management considerations in clear, customer-friendly language.
• Strong presentation and executive communication skills, with the ability to influence technical and non-technical audiences.
• Consultative, outcomes-oriented judgment that balances technical depth with commercial urgency.
• Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through.
• Experience supporting complex B2B SaaS evaluations with multiple stakeholders and proof-of-value work.
• Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms.
• Hands-on experience with integration platforms, web services, APIs, or adjacent solution-design tools.
• Experience with business process mapping, value-based selling, and technical storytelling.
• Exposure to AI-enabled product workflows and the ability to explain their practical customer value.
• Location & Travel
• This U.S.-aligned role supports AMER customers and internal partners and requires effective collaboration across U.S. business hours.
• This role is fully remote within the United States.