Crunchyroll, LLC - Creative Producer, Senior Manager Asia
Requirements
• 8+ years of experience in campaign operations, creative operations, integrated marketing, production management, program management, or a related field. • Experience managing complex, multi-market campaigns across entertainment, media, streaming, technology, gaming, consumer platforms, or a related industry. • Strong understanding of creative briefing, production workflows, asset management, localization handoffs, approvals, trafficking, and launch readiness. • Demonstrated experience managing multiple campaigns, agencies, production partners, stakeholders, timelines, and dependencies simultaneously. • Experience building and improving creative operations processes, workflows, templates, trackers, dashboards, and quality-control frameworks. • Experience working with creative teams, marketing teams, localization vendors, media partners, agencies, and external production resources. • Strong project management, organization, prioritization, problem-solving, and stakeholder-management skills. • Ability to balance creative quality, cultural relevance, brand consistency, launch deadlines, partner requirements, and operational constraints. • Experience working in a matrixed and globally distributed organization across different time zones, markets, cultures, and backgrounds. • Strong written and verbal communication skills, including the ability to provide concise status updates and executive-level escalations. • High attention to detail and a strong commitment to quality, timeliness, and follow-through. • Willingness to travel across Asia and internationally as required. • Fluency in English is required; knowledge of relevant Asian languages is a significant plus. • Knowledge and passion for anime, entertainment, creative culture, and fan communities is a significant plus. • Why you will love working at Crunchyroll • In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: • Receive a great compensation package including salary plus performance bonus earning potential, paid annually. • Flexible time off policies allowing you to take the time you need to be your whole self. • Generous medical, dental, vision, STD, LTD, and life insurance • Health Saving Account HSA program • Health care and dependent care FSA • 401(k) plan, with employer match • Employer paid commuter benefit • Support program for new parents • Pet insurance and some of our offices are pet friendly! • #LifeAtCrunchyroll #LI-remote • We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value • Courage. We believe that when we overcome fear, we enable our best selves. • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. • Kaizen. We have a growth mindset committed to constant forward progress. • Service. We serve our community with humility, enabling joy and belonging for others. • Our commitment to diversity and inclusion • Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
Responsibilities
• Escalate delivery risks and trade-offs in a timely, structured, and solutions-oriented way. • Manage Agencies and Production Partners • Coordinate internal creative teams, agencies, production companies, freelancers, localization vendors, media partners, and other external resources. • Establish clear scopes of work, production schedules, service levels, quality expectations, review cycles, and delivery requirements. • Monitor partner and vendor performance across quality, timeliness, responsiveness, capacity, and cost. • Support partner onboarding, briefing, evaluation, performance improvement, and closeout. • Build trusted relationships that improve creative efficiency, collaboration, and delivery quality. • Build Scalable Campaign Operations • Develop and maintain campaign operations playbooks, templates, workflows, checklists, dashboards, and reporting frameworks. • Improve briefing quality, production visibility, approval speed, asset reuse, localization handoffs, and launch execution. • Maintain organized campaign documentation, asset libraries, version control, rights information, and delivery records. • Identify opportunities to simplify, standardize, automate, and scale recurring campaign operations across the region. • Establish and track operational metrics such as on-time delivery, asset completeness, approval cycle time, issue aging, vendor performance, and launch quality. • Lead post-campaign reviews and translate learnings into improved processes, planning, and future campaign execution.
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