Belltower Fund Group - Operations Support (Philippines - 6 Month Contract)
Requirements
• 1–3 years of experience in operations support, administrative roles, back-office operations, or customer service • Strong attention to detail and ability to follow step-by-step procedures accurately • Excellent organizational skills and ability to manage multiple tasks simultaneously • Strong written and verbal communication skills in English • Comfortable learning and working with new software tools and systems • Reliable internet connection and ability to work remotely during US business hours overlap • Proficiency with Google Workspace or Microsoft Office (Excel, Docs, Sheets) • Experience with financial reconciliations (a plus, not required) • Experience with CRM systems, workflow tools, or data entry platforms (a plus, not required) • Background in finance, banking, BPO, or financial operations (a plus, not required) • Work Arrangement: • Work Arrangement: • This is a fully remote position based in the Philippines for a 6-month contract. Some overlap with US business hours may be required for team collaboration and urgent requests.
Responsibilities
• Execute daily operational tasks within Flowdash workflow queues according to established procedures • Process routine administrative tasks including data entry, document organization, and status updates • Monitor and respond to operational requests and inquiries following standard operating procedures • Support wire processing workflows by preparing documentation and tracking approvals • Assist with organizing and filing fund documents, investor records, and operational correspondence • Maintain accurate data across multiple systems and flag discrepancies to senior team members • Help prepare standard operational documentation using templates and established formats • Coordinate with internal teams to gather required information and documentation • Track task completion against service-level agreements (SLAs) and escalate issues when needed • Follow detailed process documentation and checklists to ensure accuracy and consistency • Participate in process improvement initiatives by identifying inefficiencies and suggesting solutions
Benefits
• Competitive compensation for the Philippines market • Working hours: 6 am - 3 pm Philippines time (can be flexible) • Opportunity to learn about US investment fund operations • Supportive team environment with clear processes and training • Growth opportunities as the operations team scales
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