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Banyan Software

Banyan Software - Head of Global People Operations

Toronto, Ontario, Canada5d ago
In OfficeDirectorNAData AnalyticsSoftwareHead of OperationsHead of People

Requirements

• Hands-on People Operations builder. 8–12 years across People Ops or HR Operations in global organizations. You've personally built and shipped HRIS implementations, comp programs, analytics dashboards, and workflows. • Hands-on People Operations builder. • AI and automation fluency. You've personally built and shipped AI-enabled people processes. You know the tools — HRIS AI, agent platforms, workflow automation, analytics AI — and you can tell vendor hype from real capability. • AI and automation fluency. • Policy and employment compliance fluency. You've built and maintained HR policies and managed global employment compliance across multiple jurisdictions. You partner well with employment counsel and know when to escalate. • Policy and employment compliance fluency. • Data and systems mindset. You think in systems and data flows. You understand how people data connects to a broader enterprise data platform, and you work credibly alongside data engineers and IT teams. • Data and systems mindset. • Comfortable with ambiguity and scale. You make sound decisions with incomplete information, adapt quickly, and have operated in complex, decentralized, multi-entity environments. • Comfortable with ambiguity and scale. • Builder energy. You scale systems, processes, and infrastructure by building them yourself first. You balance hands-on execution with strategic thinking and finish what you start. • Builder energy. • Collaborative and influential. You partner effectively across HR, Finance, IT, Legal, and business leaders. You influence without authority, communicate clearly, and deliver without surprises. • Collaborative and influential. • Bachelor's degree required; advanced degree or relevant certifications are a plus. • We're building a team that reflects the diversity of the businesses and communities we serve. If this role excites you, we want to hear from you, even if your background doesn't match every detail above.

Benefits

• HR Systems Leadership: Lead the selection and implementation of a modern, AI-enabled global HR system — RFP, vendor evaluation, configuration, data migration, integrations, and rollout. Partner with IT on performance, security, and scalability. • HR Systems Leadership: • Benefits Execution Infrastructure: Own the systems, processes, and operational workflows that support benefits delivery globally. You are the operational partner ensuring benefits infrastructure runs cleanly and integrates with HR systems as we grow. • HR Policies & Global Employment Compliance: Own Banyan's people policies and global employment compliance posture. Partner with Legal on employment law, employee data privacy, and jurisdictional requirements. Keep the handbook current and consistent. • HR Policies & Global Employment Compliance: • Hands-on Automation & Workflow Build: Identify high-value AI and automation use cases across talent acquisition, onboarding, employee service, and comp cycles. Evaluate tools, configure them, ship the workflows, and measure impact. • Hands-on Automation & Workflow Build: • Talent Acquisition Systems: Own the systems infrastructure that supports TA globally — ATS configuration and governance, recruiting workflow automation, candidate data integrity, and integrations between TA tools and the broader HRIS. Partner with Talent Acquisition leads to ensure the tech stack supports hiring velocity and a consistent candidate experience across OpCos. • Talent Acquisition Systems: • People Analytics & Reporting: Build the global analytics capability. Define key metrics, ship dashboards, and generate predictive insights on attrition, hiring, comp, and engagement. Connect people data into the broader enterprise data platform. • People Analytics & Reporting: • Team Leadership: Build and lead a high-performing global team. Set priorities, establish operating rhythms, and hold a high bar for execution. • Team Leadership:

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