Turnkey - Business Operations
Requirements
• 2+ years of operations experience in a fast-paced, high-growth software company, ideally in addition to 2+ years honing your skills in a demanding, high-performance professional environment • Strong analytical skills with the ability to translate complex data into actionable insights • Executive-level communication and interpersonal skills • Demonstrated passion for untangling tough problems and building scalable processes • Adaptability, resilience, and comfort in a constantly evolving environment • Style points • Prior experience in a fintech, web3 or developer-focused startup • Actively tracking developments in the crypto ecosystem and opinionated on where it is going
Responsibilities
• As a member of the BizOps team, you’ll work on the company’s most critical problems across strategy, operations, product and BD, and you’ll have a chance to tailor your role to areas that most excite you over time. The right candidate for this role will fully embrace the chance to work on hard problems across every area of the business, be willing to get their hands dirty on knotty operational challenges, and be motivated by building new processes and functions from the ground up. • This is a highly varied role and could evolve in many different areas. Examples of some of the things you might work on: • Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities • Take the lead on special operations projects like revamping our pricing, streamlining billing, or automating the onboarding experience • Contribute to the expansion and maintenance of Turnkey’s core operating system, including the strategic and financial planning process, board materials preparation, measurement and reporting of company objectives, and operating cadence • Provide input on product development with insights from customer experiences and market trends • Assist with sales and BD efforts including: Participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the team
Benefits
• Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process • Paid parental leave • $3,000/yr learning and development budget to attend industry conferences • Multiple team offsites per year
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