Transcarent - Principal Product Manager - Benefits
Requirements
• 10+ years of product management experience, including significant time as a Senior or Lead PM owning complex, multi‑team products or platforms. • Deep familiarity with healthcare benefits and data including eligibility, plans and plan designs, accumulators/deductibles/OOP max, ID cards, coverage rules, and claims data, and how they show up in member‑facing experiences. • Proven track record shipping both internal and external product experiences in a B2B2C or enterprise SaaS context with an emphasis on reliability, correctness, and configuration flexibility. • Demonstrated success leading cross‑org, cross‑platform initiatives (spanning multiple apps, services, or interfaces) with hard external dates and real operational consequences. • Strong product sense: you can take dense benefit and platform constraints and turn them into flows that feel simple and trustworthy to members. • Exceptional communication and influence skills — equally effective with engineers, designers, clinical leaders, client teams, and executives. • Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them • Humble attitudes and a penchant for solving hard problems • Experience in startup environments is a plus! • You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Responsibilities
• Define and evolve the product vision for how members discover, understand, and use their benefits. • Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components • Establish a single source of truth for benefit content and configuration, mapping legacy data and behaviors into a unified model with engineering and fellow PMs. • Translate executive and client commitments into a sequenced plan with explicit tradeoffs, dependencies, and cut lines, and keep that plan real as priorities shift. • Drive accuracy and efficiency in how we gather benefits information from employers, partnering with content management and implementation. • Define and instrument success metrics for benefits from task completion on "find what's covered" to OE error rates and digital ID card usage. • Partner with client implementation, clinical operations, and support leadership so engineering timelines leave room for training, UAT, and change management before launch. • Ship meaningful improvements on a fast, iterative cadence. • Represent benefits in executive and cross functional forums with crisp narratives, options, and recommendations.
Benefits
• Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. • Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. • Our benefits and perks programs include, but are not limited to: • Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 13 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits
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