sophos - Senior Director, Pricing Operations
Responsibilities
• Design and build a centralized Pricing Operations function, bringing pricing work that sits across multiple teams today into one function with clear ownership of strategy, analytics, and deal support. • Define and implement a segment-aware pricing cadence, replacing episodic reviews with a disciplined, regular cycle, tuned to how fast each part of the business needs to move. • Stand up a pricing council and governance model so every approved change carries clear rationale, ownership, and advance communication to sales, finance, and customer-facing teams. • Direct the build-out of AI-assisted digital worker capabilities for competitor pricing analysis, discount analysis, discount depth analysis, and market alerts, so the function operates at pace without growing headcount. • Give senior leadership early visibility into market-moving events, including competitor pricing moves and market disruption, ahead of the standard review cycle. • Build a strong dotted-line partnership with the Network Security group to keep pricing decisions aligned across SecOps and Network Security. • Define and report the metrics that prove the new model is working: cadence adherence, time from decision to communication, and discount discipline. • Track record of building or transforming a pricing, revenue operations, or deal desk function at a B2B SaaS or technology company, ideally in cybersecurity or another subscription-driven business. • Experience leading organizational change: centralizing a distributed function, standing up new governance, and bringing a business along through the transition. • Familiarity with discount governance and competitive pricing intelligence, including using data and AI-assisted tools to monitor competitor pricing and discounting patterns. • Strong people leadership experience, with the ability to build a new team and establish its operating rhythm from the ground up. • Excellent written and verbal communication skills, with the ability to build conviction for a new way of working across sales, finance, and executive stakeholders. • Comfortable designing pricing approaches that flex by customer segment and channel, balancing speed and stability where each is needed. • Bachelor's degree in business, finance, economics, or a related field, or equivalent practical experience. • Ready to Join Us?
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