GitLab - Renewals Sales Manager

• Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. • Developing understanding of GitLab's way of working, values, and high-performance culture. • Awareness of GitLab's remote work best practices. • Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. • Strong attention to detail and organizational skills; comfortable managing many renewals at once. • Clear written and verbal communication skills. • Ability to follow defined processes and frameworks while flagging exceptions appropriately. • Collaborative mindset and openness to feedback and coaching from senior teammates and manager. • The ability to travel for events such as trainings, team offsites, customer meetings, etc. • The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth. • How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • How GitLab Supports Full-Time Employees • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines: