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Jobs(30,434)/Controller Role(113)/light-inc (10) - Agentic Customer Engineer
light-inc

light-inc - Agentic Customer Engineer

London, England, United Kingdom+ Equity3w ago
In OfficeMidEMEABankingArtificial IntelligenceControllerSales EngineerReportingAccount ManagementCustomer TrainingCustomer SuccessClose

Requirements

• 3+ years close to how finance teams actually work - accounting, process design, consulting, or technical customer success • You build & tinker. Vibe coding, data pipelines, and LLM agents are tools you reach for, and you ship working software, not slideware • You're fluent enough in finance to hold your own with a Controller on multi-entity, consolidation, and reporting - and to know when a request won't work • You bring structure to messy problems and move fast: diagnose, prototype, harden, ship • You're comfortable in front of a CFO and next to an engineer, and you've delivered without formal authority over anyone • You use AI tools daily and have specific opinions on where they help in delivery and where they don't • Fluent English; additional European languages a plus • Bonus #1: Solutions or integration engineering background; experience mapping and redesigning finance processes and with AI agents in production (evals, guardrails, …) • Bonus #2: A finance / accounting qualification • You'll probably struggle here if • You need a spec handed to you - here you find the problem, then build the answer • You've only worked on internal products, never sat in front of a customer • You think "redesign the process" means "automate what exists". The job is to rethink it from first principles and inject AI where it makes sense • You want a big platform team to lean on - you'll have part-time support, not a safety net • You've used ChatGPT once and weren't impressed - we go all in on AI at Light • In addition to being part of a great team and working in a really fun and innovative environment, we offer: • 💸 A competitive salary + potential stock options • 🏝 Generous package of paid annual leave + public holidays • 🥳 Regular socials and company off-sites (last time was in Piemonte, next time is in Provence) • 🚀 A huge opportunity for career growth as you'll help shape a market-defining motion • The famous last words • Working at Light means you're embarking on an exciting journey to reshape the future of multinational financial operations. Our cheat-code is that we've built something like this before - and are now doing it again, only better. Our goal is to make global finance effortless and empower companies to make informed decisions.

Responsibilities

• Embed with a customer's finance team, map and redesign their workflows AI-first • Wire the integrations - pull data from ERPs, banks, and billing into Light • Configure, ship, and supervise AI agents in production until the customer trusts them • Hand back a workflow the customer runs themselves, and train their team from go-live • Diagnose the edge cases the playbook doesn't cover, and ship the answer • Measure & prove the impact against a week-0 baseline • Partner two-in-a-box with your Account Manager, and pull in platform and AI engineering when you need them • Feed repeatable patterns to the Product roadmap

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