hopae - Senior Product Designer - Remote
Requirements
• Proven experience designing and shipping complex digital products, ideally in B2B SaaS, developer tools, fintech, or infrastructure. • A strong portfolio demonstrating end-to-end ownership, from problem definition to shipped outcomes. • Excellent interaction design, information architecture, and visual design skills. • Strong proficiency in Figma and component-based design systems. • Ability to simplify complex workflows and technical concepts. • Strong product judgment and the ability to make decisions independently. • Comfortable working in English with a globally distributed team. • We value demonstrated ownership, judgment, and impact more than years of experience. • Experience designing developer platforms, APIs, or enterprise administration consoles. • Familiarity with digital identity, authentication, KYC, or financial services. • Experience with product analytics, experimentation, and usability research. • Understanding of frontend technologies and implementation constraints. • Experience building or scaling design systems in growing startups. • Motion design or basic animation skills. • WHAT SUCCESS LOOKS LIKE
Responsibilities
• OWN PRODUCT DESIGN END TO END • Lead design initiatives from problem discovery and user research through prototyping, implementation, and iteration. • Design intuitive experiences across Hopae Connect Console, developer onboarding, activation, and identity verification workflows. • Translate complex technical requirements into simple, effective user experiences. • Collaborate closely with engineers throughout implementation to ensure high-quality outcomes. • SOLVE REAL CUSTOMER PROBLEMS • Understand the needs of developers, enterprise customers, and end users. • Work with Product, Engineering, Solution Engineering, and Customer Success to identify friction and opportunities. • Use customer feedback, usability testing, and product analytics to inform design decisions. • Define success criteria and evaluate the impact of shipped solutions. • BUILD SCALABLE DESIGN FOUNDATIONS • Build and maintain scalable design systems, reusable components, and interaction patterns. • Establish consistent visual and interaction standards across our products. • Ensure our product experiences reflect Hopae's brand identity. • Create reusable design assets and templates that improve design efficiency. • BRAND & MARKETING DESIGN • Design reusable templates for social media, announcements, and marketing campaigns. • Create visual assets for presentations, sales materials, events, and company communications. • Support website and landing page design in collaboration with Marketing. • Maintain visual consistency across product, web, and brand touchpoints. • Develop scalable templates and guidelines that enable other teams to produce materials independently. • Understand Hopae Connect, its users, and our business priorities. • Identify meaningful usability issues and improvement opportunities. • Build strong working relationships with Product and Engineering. • Independently lead a meaningful design initiative from problem definition to implementation. • Deliver improvements to a key customer journey, such as onboarding, activation, or verification. • Establish or improve reusable design patterns. • Demonstrate measurable improvements in usability, activation, or customer experience. • Become a trusted partner in product and engineering decisions. • Raise the quality, consistency, and efficiency of product design across Hopae Connect. • Customer understanding. Great product decisions start with understanding real user problems. • Simplicity over complexity. We make sophisticated infrastructure intuitive. • Outcomes over outputs. We measure success by customer and business impact, not the number of screens produced. • Ownership over handoffs. Design isn't finished when a Figma file is delivered. We stay involved until solutions reach users. • Speed with judgment. We value thoughtful decisions and fast iteration over unnecessary process. • 💰 $13.5M+ raised from top global investors • 📦 2.6M+ downloads of our sd-jwt-js library • 🌍 10+ nationalities across 3 hubs • 🔬 82 eID research projects completed • 🌐 3 projects accepted into the OpenWallet Foundation
Benefits
• Global DNA: Work with exceptional peers across Seoul, Paris, and San Francisco • High Impact: Build technology shaping the global trust and identity landscape • Ownership Culture: No micromanagement — full trust, full accountability • Elite Standards: Work fast, learn fast, and grow with world-class peers • Inclusive & Respectful: 10+ nationalities, diverse perspectives, one vision • Growth Mindset: Access mentorship, leadership visibility, and continuous learning • We're looking for a Senior Product Designer who can make complex technology feel simple and help build a consistent, recognizable visual identity across our products and brand. • You'll take ownership of product experiences across Hopae Connect while also contributing to the visual design of our marketing and communication materials. • This is a hands-on role for someone who combines strong product thinking, excellent visual craft, and the ability to turn complex ideas into clear, compelling experiences. • Unlimited PTO • Remote-friendly work model • Real ownership from Day 1 • High-impact, global product • Multicultural, respectful team • 🧭 INTERVIEW PROCESS • 1. Recruiter Intro Call (30 min) – Get to know Hopae • 2. Functional or Technical Interview (45 min) – Dive into your skills • 3. Culture Fit Conversation (45 min) – Collaboration & alignment • Note: The process may vary slightly depending on the role.
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