• Lead and oversee delivery across oncology accounts, ensuring excellence across publications and medical affairs programmes.
• Provide strategic direction to clients, driving alignment between scientific value and commercial objectives.
• Identify and develop organic growth opportunities within existing accounts, contributing to overall revenue growth.
• Build and maintain strong, trusted relationships with senior client stakeholders.
• Lead, coach, and develop a high-performing client services team, fostering a culture of accountability and continuous improvement.
• Oversee programme delivery to ensure quality, timelines, and financial targets are consistently met.
• Partner closely with cross-functional teams across scientific, editorial, project management, creative, digital to deliver integrated solutions.
• Contribute to new business opportunities, including proposal development and pitches.
• Support the Business Director in shaping account strategy, capability development, and broader unit initiatives.
• Ensure best practices, processes, and compliance standards are upheld across all programmes.