Mission Lane - Compliance Manager
Requirements
• 6+ years of experience in compliance within a fintech or financial services company • Direct experience in fraud compliance, including dispute handling processes, remediation frameworks, and complaint-driven risk areas • Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code automatic stay provisions • Demonstrated ability to synthesize complex regulatory requirements and translate them into practical, risk-balanced guidance for business partners • Experience conducting compliance monitoring, testing, or audit and exam preparation • High degree of self-direction: you can prioritize competing demands and adapt quickly in a changing environment • Ability to travel approximately four times a year for two to five days at a time • Experience at a national bank, in credit card compliance • Specific experience in collections and recovery compliance, including familiarity with AI/ML-driven contacting models • Familiarity with eOscar, credit reporting dispute workflows, and furnisher obligations • Experience operationalizing regulatory changes in servicing and back-office environments • Experience with bankruptcy compliance, including automated controls for stay violation prevention • Professional certification: CRCM and/or CAMS
Responsibilities
• You know how to build trust as the person asking hard questions. You understand that critical challenge and genuine partnership aren't opposites, and you can build the kind of relationship where both are possible. • You can dial your risk lens up or down based on the environment. Mission Lane moves fast, and our business strategy reflects that. You can move with speed while knowing precisely when something needs to go to Legal. • You're curious about how things actually work. You ask "why do we do it this way?" before "is this okay?" That question makes you a better partner and a sharper compliance professional. • You can hold your own in a conversation about AI-driven collections models or evolving contacting strategies. You don't need to be a technical expert, but you need to be able to engage with the technology and the regulatory framework in the same breath. • You're ready for what a compliance function at Mission Lane's stage looks like: active building, not just maintaining.
Benefits
• Annual full-time starting base salary range: $129,000 - $140,000 • This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. • Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. • Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. • It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. • In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. • Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. • Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT