socket - Sales Engineer, APAC

Manila, Philippines - Hybrid+ Equity1mo ago

In Office Mid APAC Developer Tools Data Analytics Sales Engineer Customer Success Engineer npm JavaScript Python Prospecting Account Management

Requirements

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers • 2+ years of experience in customer success, account management, or post-sale technical roles • Prior experience in security, developer tools, or SaaS environments • Hands-on technical background: prior software engineering, data science, or equivalent role • Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python) • Understanding of software supply chain security and vulnerability management concepts • Ability to read/write basic scripts in Python, JS, or Go • Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket) • RESTful API and integration experience • Must be located in Asia Pacific • Our Interview Process • 1. Phone Screen with our Talent Team • 2. Virtual f2f with the Hiring Manager • 3. Virtual f2f with members of our Sales Team • 4. Presentation • 5. Final call with our Founder • We know how important clarity is when looking for a new role, so we've put together a read-me about the Interview Process at Socket. https://drive.google.com/file/d/131klYMcRGJnuRlEPdSN4MJ4EzCINJTft/view?usp=sharing • Benefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:

Responsibilities

• Pre-Sales & Demos: • Lead technical discussions and product demonstrations tailored to prospect needs • Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively • Address technical objections, troubleshoot issues, and build customer confidence • Translate Socket's capabilities into business value for security and engineering teams • Own the success and growth of assigned Asia-Pacific enterprise accounts • Create and execute success plans aligned to customer goals with clear KPIs • Drive feature adoption and expansion opportunities across the customer base • Conduct quarterly business reviews and renewal discussions • Escalate customer feedback to product and engineering teams • Cross-Functional Partnership: • Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs • Contribute to scalable processes and playbooks for Asia Pacific enterprise accounts • Provide strategic feedback on market needs and feature requests • Support the creation of technical documentation and integration guides

Benefits

• Meaningful equity program • Comprehensive health benefits for you and your family (99% coverage) • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first, with quarterly team off-sites • 1. Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction. • 2. Move with urgency and focus: We prioritize swift, decisive action. • 3. Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions. • 4. Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve. • 5. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. • 6. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.