deepgram - Pre-Sales Solutions Engineer (EST or PST)
Requirements
• 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles • Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages • Proven track record of successfully navigating complex technical sales cycles • Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences • Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders • It Would Be Great if You Had • Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies • Experience building customer-facing demos and sample code • Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) • Experience with API-first products and developer tools • Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling
Responsibilities
• NOTE: THIS INDIVIDUAL MUST BE BASED WITHIN EITHER EASTERN OR PACIFIC TIME IN THE US. • Lead technical discovery and solution design for enterprise prospects and customers • Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases • Provide expert guidance on API integration, performance optimization, and deployment strategies • Partner with Account Executives to navigate technical objections and accelerate the sales cycle • Contribute to technical content creation including implementation guides, reference architectures, and best practices • Mentor junior team members and share technical knowledge across the organization • Represent the voice of the customer to product and engineering teams • Your First 90 Days • First 30 Days: Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Shadow senior team members on customer calls and begin building technical demos. Gain proficiency with our core APIs and documentation. • 60 Days: Lead technical discovery calls with account executives, and develop custom proof-of-concepts for prospects. Begin contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in progress. • 90 Days: Own the technical relationship with assigned accounts. Develop and present complex solutions addressing specific customer challenges. Begin mentoring newer team members and contributing to the pre-sales methodology. • You’ll Love This Role If You • Are passionate about translating complex technical capabilities into business value • Thrive in consultative customer environments where you can showcase your technical expertise • Enjoy the strategic aspects of enterprise sales cycles while maintaining technical credibility • Find satisfaction in seeing your technical solutions drive customer adoption and success • Are energized by staying at the forefront of AI and speech technology
Benefits
• HOLISTIC HEALTH • Annual wellness stipend • Mental health support • Life, STD, LTD Income Insurance Plans • WORK/LIFE BLEND • Unlimited PTO • Generous paid parental leave • Flexible schedule • 12 Paid US company holidays • Quarterly personal productivity stipend • One-time stipend for home office upgrades • 401(k) plan with company match • Tax Savings Programs • CONTINUOUS LEARNING • Learning / Education stipend • Participation in talks and conferences • Employee Resource Groups • AI enablement workshops / sessions • For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. • Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!
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